Business Analyst

Hi, This is Lakshmi Srinivasan, I have 3 years of IT experience with Cognizant Technology Solutions back in India. Currently in H4 and looking for H1 Sponshorship. I am interested in the Role of Business / QA Analyst, Have IBM Certification in Business Analysis and Insurance domain knowledge. I was involved in PRODUCTION/TECHNICAL SUPPORT environment of JAVA/J2EE. Have hands on experience with Java and SQL, ORACLE, Toad, Report tools like BIRT. Please find attached my resume for further information. Just to describe briefly I was involved in direct interaction with the clients, Client server and DB monitoring Performance tuning, Testing, Functional and non functional requirements gathering, 24*7 on call support to clients, resolving simple and complex application issues on call by giving on the spot solutions and also developing /enhancing the exisitng codes to fix defects, Preparation of Test Cases, Test plans, Front end application testing,Managing Helpdesk and Adhoc Tickets , Participating in UAT with the users, Rolling out Production Releases by involving in Full Build and Deployment, maintanance of FTP to mention a few. Was also involved in Status report preparation and showing up SLA to the clients. Thanks and Regards, Lakshmi S 312 804 7757

Application Support