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Online Resumes with "Retentive"
Seasoned Technical Support professional with broad global perspective and strong experience in building, improving and managing support teams to deliver excellent customer service while resolving complex technical issues.
Seasoned Technical Support manager with broad global perspective and strong experience in building, improving and managing support teams to deliver excellent customer service while resolving complex technical issues. I thrive on the challenge of improving customer experience, customer retention, and customer support process.
Ideal Companies: Samsung, GoPro, Facebook, Google
Tags for this Online Resume: ScrumMaster, LEAN Six Sigma, Knowledge Management, Project Management, Call Center Manager, Wireless, Firewall, VPN, Problem Solving, Leadership, Analytical, System Integration
Customer Experience Executive - 35+ years experience - Connecticut
I am a Customer Experience expert with 35+ years experience managing and consulting in all industries. Extensive experience and success helping clients go from "Good to Great" in the provision of Customer Service, increasing customer and employee satisfaction, retention, ROI, and bottom line growth. Significant expertise in interpersonal skills and working with all levels within an organization, from front line employees ...
Ideal Companies: Any company dedicated to providing excellent Customer Service
Tags for this Online Resume: Connecticut, Customer Experience, Consulting, Contact Center, Customer Service training, Customer Satisfaction Research Analysis, Customer Service Management, Contact Center Management, Customer Satisfaction improvement, Customer Satisfaction Analysis, Employee Satisfaction Analysis and improvement, Leadership Development, Cultural definition and realignment, Process improvement, ACD technology, Client satisfaction
Senior Director Sales Marketing - 18 years Experience - Charleston
Executive leader with over 18 years of experience in developing/executing sales/marketing strategies for companies ranging in size from start-up to mature businesses with over 50k employees. Proven record of sales innovation, financial management, and execution of large complex strategies to meet both sales and retention targets. Passion for creating business opportunities, driving growth and exceeding goals.
Veteran Organization Leader, Strategic Thinker and Problem Solver
Seeking an executive position in an organization looking for an experienced leader who transforms using a people-centered managerial approach focused on performance management, change planning and strategic problem solving techniques developed over twenty years as a chief executive officer and middle-level manager and consultant. Results driven by thorough analysis of systems, data and human capital capabilities paired wi...
Ideal Companies: Proctor and Gamble; Johnson & Johnson; General Motors; General Electric; Ford Motors; Healthcare Companies
Tags for this Online Resume: Human Resources, Training, Organizational Development, Development, Leadership, Executive, Blended Training, Change, People-Centered, Customer Service, Results-Driven
Engineering Manager
I am an Engineer with significant manufacturing experience and science background with the ability to work with all trades. Emphasis on safety, communications and mentoring to ensure that retention of the most talented associates.
Director of Corporate Services
Expert at providing alternative strategic methodologies that bring about profitable results, while ensuring high-retention success and service as interface within business environment. Confident in analytical problem solving, and decision making to effectively leverage and uncover complex improvement opportunities.
Tags for this Online Resume: Risk Management, Business Services, Manager, Director, Operations Manager, Client Services
Seeking Leadership Position - 13 Years Experience - South Florida
Dedicated professional with over 13 years of experience providing international technical support and assistance to various organizations and cultures in a wide variety of venues. Extensive knowledge of cross-cultural regulations and customs utilized in governmental proceedings to achieve optimal results in various political circumstances. Focused leader and ambassador with superior ability to interface and most effectively...
Tags for this Online Resume: International Liaison, Regulatory Compliance, Social Media, Marketing and Advertising, Political Correspondence, Process Improvement, Brand Enhancement, International Diplomacy, Web Maintenance, Dreamweaver, Photoshop, Word, Excel, Adobe, Microsoft, Research and Development, Political Science, Public Administration, Sociology, PowerPoint, Illustrator, InDesign, Acrobat Pro, HTML, CSS, Publisher
Business Development
Contribute to business development, help build a stronger international brand and create new revenue streams for businesses that are looking to expand.
Tags for this Online Resume: Asia Business Development, Client Retention, Social Media, Telecom , Project Management , Marketing Strategy
DM Guru
Ideal Companies: Unknown
Tags for this Online Resume: Database Marketing, Direct Mail, Loyalty Retention
Senior Account Executive - 18 Years Experience - Seattle, WA
I am a Senior Account Executive with 18 years of experience in managing clients programs and a critical part of the sales process. I maintain an account plan for my clients to manage expectations and deliverables. I am strong in building creative programs based on the client needs. I would like to build my experience with a company that looks to these talents as a good fit for their ongoing objectives.
Ideal Companies: All Companies looking for a very experienced Account Executive.
Tags for this Online Resume: Leadership, Innovation, Integrity, Strong Talent at Relationship Building, Creative, Dedicated, Driven, Internal Relationship Builder, Ability to Learn, Adaptable to Change, Goal/Objective Driven, Account Planning, Easily Likeable
Claims Specialist
Experienced Customer Service Representative - call center, Claims Processor, Claims Auditor, Benefits Eligibility Specialist. Extremely analytical individual with excellent written and verbal communication skills. Possesses a thorough knowledge of CPT-4, ICD-9 and HCPC coding. Has an extensive knowledge of insurance products including PPO, POS, HMO, HSA, HRA, Managed Care, Indemnity, and Medicare. Known for identifying er...
Tags for this Online Resume: Claims, Insurance, Claims adjustments, customer service , benefits, Claims processor, Claims specialist, Claims Auditor
Technician
Experienced Management Professional, strong communicator, and informed decision- maker with proven abilities to manage multiple sites and projects. Able to evaluate staffing and training qualities, provide effective improvement processes, and apply strategic leadership to manage objectives.Detail-oriented and highly organized in delivering quality workmanship, motivating teams, monitoring budgets, and maintaining superior c...
