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Customer Service Manager - 20 Years of Experience - Near 60103

Operations leader with significant experience in Customer Service. Roles varied from managing branches of all sizes to large volume call center operations. Proven track record of building and leading teams of 5 to >100 team members, developing employees, driving process improvement.

Ideal Companies: Leaders edicated to investing in the customer service experience as a competitive differentiator. Leaders who understand that customer service team surfaces the voice of the customer. All functions involved in customer frustration need to be accountable for improvement in customer satisfaction and loyalty.

Tags for this Online Resume: customer service manager, LEAN / continuous improvement, Monitoring , Individual Developpment, planning, forecasting, Coaching, Call Center Manager

Operations Manager - 15 Years of Experience - Near 77429

To secure a responsible position in Management, in which my experience and personal abilities will mutually allow for optimum growth opportunities.

Ideal Companies: Boeing, FMC Technologies, Coca-Cola, Amazon.com, BASF,

Tags for this Online Resume: Operations Managment, Leadership, TPM, Lean, Opearational Excellence, Self-Directed Work Teams, Materials

MBA - 4 Years of Experience - Near 03104

Looking for a challenging position that would allow me to apply my educational knowledge in different administrative, marketing, and financial areas.Young and dynamic candidate seeking career on international trade. Culturally sensitive and excellent common sense. Self motivated, hard working under pressure.

Ideal Companies: Nike. Google, Avon, Apple

Tags for this Online Resume: International Business, Marketing

Case Manager - 10 Years of Experience - Near 92552

Healthcare & Medical Resumes - Case Manager Resumes - ,

PROFILE I have 10 years of extensive experience in the healthcare industry with training staff about customer service, emotional intelligence, along with benefits, sales, contracting and claims. I have the ability to motivate a diverse workforce within a Labor-Management Partnership environment this is creating positive customer-focused success. I have managed to serve as a contributing leader within an organization's strat...

Tags for this Online Resume: Certificate Authority, Benefits, Customer Service, Management, OD and Organizational Development, Training, Behavioral Health, Billing

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Senior IT Technology Management Professional - 9 Years of Experience - Near 53186

Information Technology Resumes - Data Centre Manager Resumes - Waukesha, WI

I have an exceptional record of success in the management of domestic and global IT operations, and special expertise in reducing costs and improving operational efficiency. I am experienced at overseeing technical support, project management, system implementation, compliance, telecom, and risk management functions, and I possess a strong background in the healthcare, banking, and retail sectors. I excel at managing multi-...

Ideal Companies: IT Governance, Strategic Planning, Budget & Cost Control, Innovation, Business Analysis, Process Redesign, Service Delivery, Solution Development, Technology Upgrades & Deployments, Ethical Hacking, LIS Systems, Customer Service, System Automation, Data Management, IT Security, Process Development, Infrastructure, Technical Skills: Windows, Windows Server, AIX, Control-M, ITSM, Service Now, MS Project, Visio, MS Exchange, Active Directory, Active Sync, Symantec Ghost, Anti Virus Systems, VMware, HL7, Databases, WSUS, PDAs, Smart Phones, Tablets, PCs, Laptops, Switches, Cabling, Wireless Networking, Routers, Servers, JGA, HTML

Tags for this Online Resume: Management, Documentation, Help Desk, Inventory, Procurement, Project Management, Desktop Computer, Disaster Recovery, IT Governance, Strategic Planning, Budget

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Program Manager

Military & Government Resumes - Federal Government Resumes - Lithia, FL

I am seeking employment from an employer whose corporate goals, vision, and ideals closely match my own. As a seasoned manager with 25+ years of leadership experience in the Department of Defense, I offer a solid track record of superior performance leading and managing complex, multi-faceted organizations. I have significant international experience in Central Asia, Europe and Southwest Asia, recently in Kazakhstan, Taj...

Ideal Companies: I am seeking employment with a company whose corporate goals, vision, and ideals closely match my own. As a seasoned manager with 25+ years of leadership experience in the Department of Defense, I offer a solid track record of superior performance leading and managing complex, multi-faceted organizations.

Tags for this Online Resume: Program Management, Security, Training, Planning, Executive, Leadership, Management, Intelligence, Organization, Operations, Human Resources

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