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Online Resumes with "Nice System"



Results Oriented, Energetic Leader

Ambitious, results-driven motivator who achieves ongoing success with organizations by building moral, maintaining teams' self-confidence, leading by example and teaching world-class customer service.

Ideal Companies: Wellpoint, Humana, Anthem, Merck Medco, P&G, Ford, Princeton City School District, Sheakley

Tags for this Online Resume: Call Center Supervisor, Account Management, Leader, Customer Service, PBM, Med D, Medicare

Entry level-7 years experance -Adapt system, Nice system, Cisco system, Page Gate system, System Manager, Trip Routing manager, Carrier ID manager, Team management, Operation management, Microsoft office outlook, Microsoft Excel, Microsoft Access, Microso

To obtain a position where my skills and experience can be utilized to benefit the organization and be of service to others.

Tags for this Online Resume: adept , microsoft, cisco, internet , efax, email

Customer Call Center Manager 10+ years

I am looking for a company that I needs my experience so that I may continue to grow in this demanding field. For me this is a career choice that I enjoy and is not a job.

Tags for this Online Resume: Nice System, Universe, Meridian Max/IVR/ACD, Quality Audits, Team Building

Featured Profile

Director of Customer Care

Seeking an Executive level Operations Position that will add value by virtue of managing top line revenue, while also effectively changing the landscape of cost through effective margin analysis. The ideal position will provide opportunities to inspire through leadership and direct strategic support to multiple departments, through sales, technical support, customer service and vendor relationships.

Ideal Companies: Sprint, Verizon, Amazon, Cerner, HCA Midwest Health Systems, Time Warner, Direct TV, Garmin

Tags for this Online Resume: SAP, Oracle, IEX, Organizational Leadership, Strategic Planning, Budgeting, Multisite Call Center Operations, Nice Systems, Service Delivery Transformation, Virtual and Remote Leadership, Outsourcing, Vendor Management, Offshoring, Continuous Process Improvement, Vendor Relationship Management, Chat, Email Response Management, WFM Forecasting, RFP Process, Compliance, HR, E-Commerce

Technical Writer - 12 Years of Experience - Near 76053

Areas of Expertise: * Performance Consultant * Detail Oriented * Learning Management System Administrator * Project Management * Product Management * Creative Problem-Solver * Facilitator * Client Relationship Management * Innovative Thinker Selected Achievements Electronic Security Association * Developed and introduced an Instructor Guide to replace the 'notes' Instructors previously used from PowerPoint presentation prin...

Tags for this Online Resume: Desinger, Training, Instructional Design, Project Management, Technical Writer, Technical Trainer, Customer Support, Quality Tester, Quality Assurance, eLearning

Software Sales Representative - 20 Years of Experience - Near 13431

Ideal Companies: Genesys , Aspect Software

Tags for this Online Resume: Consulting, Financial, Financial Services, Insurance, Services, Account Management, Business Process Management, C Programming Language, Certified Novell Engineer, Consultative Sales

Sales Representative - 20 Years of Experience - Near 13431

Ideal Companies: Aspect, Infosys

Tags for this Online Resume: Consulting, Financial, Financial Services, Insurance, Services, Account Management, Business Process Management, C Programming Language, Certified Novell Engineer, Consultative Sales

Help Desk Specialist - 20 Years of Experience - Near 77402

Tags for this Online Resume: Email, Vista, Management, Symantec, Remedy, Desktop Computer, Laptop Computer, windows7, Windows 8, Windows 10, Malware, Antivirus

Help Desk Specialist

Tags for this Online Resume: Email, Vista, Management, Symantec, Compaq, Remedy, Desktop Computer, Laptop Computer, Microsoft Nt Server, Microsoft Windows 95

Help Desk Specialist - 16 Years of Experience - Near 77364

Tags for this Online Resume: Vista, Email, Management, Symantec, Remedy, Compaq, Microsoft Windows 95, Microsoft Windows NT, Microsoft Windows NT Workstation, RAID

Software Sales Representative - 20 Years of Experience - Near 53120

Executive contributor / leader with vision and specific focus on team development, new logo major account acquisition and expansion.

Ideal Companies: Amazon, Google

Tags for this Online Resume: Account Manager, ACD, Automatic Call Distribution, Call Center, Unify, Management, Pbx, ROI, Siemens, Business Development