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Online Resumes with "Incident manager"

Information Technology Manager

Performed as a Senior Support Engineer for Hewlett-Packard and was elected to become a Resident Account Engineer Lead for Boeing Data Center. RESULTS: Independently led an on-site team of support engineers. Supported the secure site at Boeing and Government Sites (EOUSA and USPS) * Delivered engineering support for multiple corporate moves and implemented new client server technologies at multiple sites. RESULTS: Customer s...

Tags for this Online Resume: Inventory, Receivables, Test, Logistics, Services, Diagnostics, Microsoft, project manager, trainer, Construction, manager, assistant manager

Business Analyst - 5 Years of Experience - Near 58701

QUALIFICATIONS Motivated, progressive, results-oriented information technology professional with a history SUMMARY of driving outstanding IT solutions in the end-user support and client services industries. Recognized for consistent and proven success at introducing out-of-the-box thinking and problem solving analysis improving processes, systems and methodologies currently in place and exceeding business goals and client e...

Tags for this Online Resume: Business Analysis, Business Analyst, Risk Assessment, Financial, Financial Services, Management, Quality, Services, Statistics, Technical Requirements

System Administrator - 18 Years of Experience - Near 18901

Summary of Qualifications * Two decades of IT experience with a prime focus on integrating, application design and architecture, development and implementation. * 15+ years hands-on experience in implementation, configuration and customization of CRM applications. * Lead role experience of over 10 years, 2+ years of management experience. * Widely experienced in all phases of Software Development Life Cycle. * Experienced i...

Tags for this Online Resume: Ssl, Team Lead, User Interface, Call Center, Configure, Credit Card, Data Modeling, Database, Disaster Recovery, eBusiness Applications, sql, Application Architecture

Project Manager - 20 Years of Experience - Near 33314

QUALIFICATION SUMMARY IT Infrastructure Architect & Project Manager Specialist with 24+ years of work experience, specifically in the design, implementation, and operation of networks, telecommunications services, IP telephony system, Microsoft operating systems, design and implementation of data centers, user support second-tier "call center." Ability to communicate effectively with managers at all levels and to successful...

Tags for this Online Resume: Project Management, Services, Management, Security, Infrastructure, Microsoft, Microsoft Exchange, Microsoft Office, Microsoft Project, Microsoft Project Server, sql

Network engineer 7 years exp, Texas

PROFESSIONAL SUMMARY * Network Engineer with 7+ years of Professional experience in designing, implementing and troubleshooting Cisco enterprise and data networks for mission critical business applications. * Successfully implemented several Cloud network systems for HR, Telecom, Health care business enterprises. * Experience in troubleshooting both connectivity issues and hardware problems on Cisco-based networks and knowl...

Tags for this Online Resume: Routers, Security, Switches, Troubleshooting, Wide Area Network, Border Gateway Protocol, Cisco, Open Shortest Path First IGP, STP, Applications, network engineer, network analyst, sr.network engineer, jr.network engineer, F5 engineer

Software Engineer - 3 Years of Experience - Near 48335

SUMMARY: * Around 3+years of extensive experience in the IT industry with 2 years of expertise as SPLUNK Consultant and experience on Linux/UNIX, Java, SQL. * Have worked as a Splunk Admin and was involved in capturing, analyzing and monitoring. * Experience on Splunk Enterprise Deployments and enabled continuous integration on as part of configuration management. * Provide regular support guidance to Splunk project teams o...

Tags for this Online Resume: Object Oriented Analysis and Design, OO, Operating Systems, Planning, Project Management, Python Programming Language, Scripting Language, Security, Structured Query Language, Support

Application Support - 7 Years of Experience - Near 75249

A highly motivated IT analyst with vast experience in analyzing, interpreting, and reconciliation of data obtained from a variety of sources. Skills involve development and enhancement of the existing processes and methods to meet both internal and external analysis requirements. Excellent communication and problem-solving skills. Able to focus on project, develop strategies and meet or exceed deadlines. Effectively respond...

Tags for this Online Resume: Quality, Support, Application Support, AutoSys, Billing, Business Objects, Citrix, Credit Card, Documentation, Help Desk, java, javascript, it jobs, html, software, agile, sql, ITIL v3, Lean Six Sigma Greenbelt, Incident Management, Remedy, HP Quality Center, Sharepoint, Microsoft Exchange, Microsoft Office, ImageNow, Service Management, Testing

Software Sales Representative

As an enthusiastic and dedicated sales executive with a proven track record of developing and implementing strategic marketing plans to ensure company growth, I am confident that my diverse knowledge in business development procedures, complemented by my many years of hands-on experience will add great value to your company. As evidenced in the enclosed resume, my background encompasses a wide variety of key competencies i...

Tags for this Online Resume: Healthcare, BPM, Data Warehousing, Analytics, Agile Development, EAI

Major Incident Manager - 13 Years of Experience - Near 34476

Summary Searching for employment in a position, that will represents a challenge, and offers the opportunity to grow professionally. A dedicated professional, able to work well in a team environment, as well as independently. Strongly oriented to providing quality customer service

Tags for this Online Resume: Management, Root Cause Analysis, IBM, Call Center, Call Center Management, Customer Service, Hardware/Systems, Itil, Microsoft, Microsoft Office, cloud, Incident Manager, Problem Manager, Change Manager

ServiceNow Administrator - 27 Years of IT Experience - Near 64152

Excellent ServiceNow and/or Remedy Administrator. Expert in IT Service Management. Infrastructure maintenance/setup experience.

Tags for this Online Resume: Troubleshooting, Remedy, Systems Analyst, Information Technology, Support, ServiceNow, Change Management, ITSM, Asset Management, Incident Management, Problem Management, Release Management, Administrator, Service Management, SQL

Emergency Respose - 30 Years of Experience - Near 78660

Tags for this Online Resume: Leadership, Problem Solving, Security, Management, Business Planning, Planning, Program Manager, Project Management, Executive Protection, Threat & Risk Assessment, Security Survey, Training, Instructional Design, Instructor, Emergency Management, Incident Management, Incident Command, Command Staff, Incident Response, Emergency Response, Continuity Planning, Crime Prevention, Investigations, Public Speaking, Homeland Security, Policy, Physical Security, Surveillance, Strategic Planning, Conflict Resolution, Research, Policy Analysis, Intelligence Analysis

Software Engineer - 20 Years of Experience - Near 75093

Career Highlights: * Proven Track record of Zero SEV -1 of the infrastructure Designed and Managed for the last 10+ Years. * Architect for designing the migrating of servers and application to Public/Private cloud on Azure and Amazon AWS. * Specialist in GAP Analysis and identifying KPIs and KRIs. * Designed Virtualization projects using VMware, Hyper-V and OpenStack. * Designed Business Continuity Planning (BCP), Disaster ...

Tags for this Online Resume: Planning, Capacity Planning, Infrastructure, Team Lead, VMWare, Citrix, Management, SAN (Storage Area Network), Structured Query Language, Automation