Description
A highly motivated IT analyst with vast experience in analyzing, interpreting, and reconciliation of data obtained from a variety of sources. Skills involve development and enhancement of the existing processes and methods to meet both internal and external analysis requirements. Excellent communication and problem-solving skills. Able to focus on project, develop strategies and meet or exceed deadlines. Effectively respond to change in workload requirements and assignments. Strive to establish and maintain a strong rapport with personnel, clients, and associates based on knowledge, professionalism, and integrity. Consistently noted by supervisors for outstanding job performance, reliability, multi-task skills, efficiency, accuracy, and timely completion of all assignments.
Accomplishments
Highlights:
Keywords
- Quality
- Support
- Application Support
- AutoSys
- Billing
- Business Objects
- Citrix
- Credit Card
- Documentation
- Help Desk
- java
- javascript
- it jobs
- html
- software
- agile
- sql
- ITIL v3
- Lean Six Sigma Greenbelt
- Incident Management
- Remedy
- HP Quality Center
- Sharepoint
- Microsoft Exchange
- Microsoft Office
- ImageNow
- Service Management
- Testing
