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Online Resumes with "Improving Customer Satisfaction"
Customer Service Representative
I am a Customer service representative seeking an opportunity to use my customer service and management skills to improve customer satisfaction.
Ideal Companies: Accenture, SYKES, Randstad, Apple Computer, Amazon, Alorica
Tags for this Online Resume: Adobe, Adobe Photoshop, Apple, Customer Service, Data Entry, Install, Internet, Marketing Management, Microsoft, Microsoft Excel
Distribution manager
ACCOMPLISHMENTS * Optimized productivity After a major SP Richards reorganization, tasked with reducing overhead, Restructured warehouse, streamlining product flow. Applied seasonal trends and product popularity data to design new layout. Reduced headcount 40% while driving productivity up 500% within three months. * Identified and standardized Best Practices Appointed by executive management to improve work flow. Analyzed ...
Tags for this Online Resume: Flooring, Inventory, Retail, Distribution, HR, Human Resources, Best Practices, Logistics, Payroll, Wholesaler
Quality Manager
Summary I have extensive experience working as a Quality Manager for Tier 1 Automotive suppliers. I am dedicated to increasing and applying my technical understanding of product requirements, product testing and process challenges to improve product performance. My broad range of experience in manufacturing has allowed proven success minimizing product variation, increasing processing efficiency and improving customer satis...
Tags for this Online Resume: Management, Quality, Quality Assurance, Root Cause Analysis, 5S, Audit, Automotive, Complaints, Corrective Actions, Material Handling
Manager - 17 Years of Experience - Near 14568
Summary Outstanding manager, adept at developing customer relationships, looking for an opportunity to bring exceptional team building skills to a management position in a vibrant customer service department. Accomplishments Worked to improve employee engagement program at the department and division level. Worked with my leadership team to improve customer satisfaction ratings and survey response rate. Maintained people ca...
Tags for this Online Resume: Help Desk, Management, Quality, Quality Assurance, Quality of Service, Customer Service, Itil, Leadership, Surveys, it jobs,rochester, call center manager
Manager
OBJECTIVE: To obtain a position where I can maximize my operations and general management skills, along with additional lean, six sigma, theory of constraints, quality assurance, and team building initiatives. SUMMARY OF QULAIFICATIONS: Self motivated, high energy, hands-on results oriented professional with outstanding record of delivering results while maximizing operating productivity, efficiency and profitabilit...
Tags for this Online Resume: Supply Chain Manager, Distribution , Lean Operations Mgmt., Six Sigma , Sales Manager, Operations Manager
Microbiologist - 15 Years of Experience - Near 80422
Versatile and highly competent quality management executive offering 15 years of experience working in the pharmaceutical industry. Expertise in quality assurance, quality control, and handling production personnel & customers, with a proven record of consistently achieving and exceeding objectives. Efficiency in coordinating compliance and operations to ensure products meet required specifications under FDA, EU and other ...
Tags for this Online Resume: quality assurance, validation, microbiologist, compliance specialist, pharmaceutical, medical devices, quality systems development, total quality management, Management, Microbiology
Supply Chain Manager - 20 Years of Experience - Near 98045
ACCOMPLISHMENTS June 2013 - General Director of Logistics Cost Provider LLC, offering freight Logistics Solutions and consultant to International Companies worldwide. Opened the Northwest office of DSV to include Washington, Oregon, Idaho, Montana and Alaska. Grew customer base from 10 to 3,000 generating over $18 million in sales revenue in 2009. Maintain current industry knowledge on each client to better help them assess...
Tags for this Online Resume: Logistics, Business Development, Management, P&L, Process Improvements, Sales, Scheduling, Security, transportation
Supply Chain Manager - 20 Years of Experience - Near 10016
Qualifications Profile Dedicated and goal-focused professional with extensive experience in logistics and transportation operations complemented with knowledge in leading individuals toward service improvement and productivity. Highly capable of improving customer satisfaction and exceeding clients' expectations. Well-versed in streamlining company's process by utilizing effective process management techniques and eradicati...
Tags for this Online Resume: Audit, Compliance, Internal audit, Logistics, Management, Microsoft, Microsoft Excel, Microsoft Office, Microsoft Windows, Microsoft Word
Sales Manager - 20 Years of Experience
-AREAS OF EXPERTISE- * * Sales and operations Process Analysis and Improvement * Strategic Planning and Leadership * Productivity and Efficiency Improvement * Customer Satisfaction * Performance Management * Total Quality Management * Cross-Functional Team Leadership * P&L Management * Revenue Goal/Growth Attainment * Product Management * Promotional Marketing Strategies * Effective Presentations * Negotiation, Persuasion, ...
Tags for this Online Resume: Sales, Accounting, Audit, Banking Industry, Business Development, Cross-functional Team Leadership, FACETS, Infrastructure, Inventory, Leadership
Pharmaceutical Scientist and Quality Controller
To obtain a challenging position that will enhance my professional growth and my opportunities to contribute to the success of the business. Applying all my knowledge and expertise on raw materials, API's and biological products. Improve customer satisfaction by identifying areas of improvement. Support transformation to lean culture. Drive process improvements and lead projects related to promote a lean culture by mentorin...
Tags for this Online Resume: Logistics, Management, Trend Analysis, Manufacturing, Complaints, Distribution, Documentation, Product Development
Medical or Health Services Manager - 16 Years of Experience - Near 35133
PROFILE: Highly experienced and dynamic Healthcare and Operations Management Professional skilled in developing programs to decrease medical cost while maintaining quality of care. SKILLS SUMMARY: * Strong leadership skills, leading large multi-location teams of various healthcare professionals * Strategic Planning for new healthcare programs and expanding existing business * Expertise in reviewing medical records for fraud...
Tags for this Online Resume: Services, Billing, Call Center, Disease Management, Management, Medical, Medical Devices, Business Development, Consulting, Protocol
Information Technology Manager - 20 Years of Experience - Near 07090
- Selected to lead day-to-day operations for international desktop-to-data center IT infrastructure with oversight for strategic direction and vision, IT engineering and service delivery, vendor relations, offshore IT functions and system deployments. Managed an 18-member, global team with 600 indirect, operations reports residing on five continents. Led web-hosting infrastructure design and build-out for international B2B ...
Tags for this Online Resume: Global, Infrastructure, Operations, Service Delivery, Vendor Management, Contracts, Microsoft, Banking Industry, Applications, Network Services, Networking, Services, IBM, Microsoft Exchange
