Description
ACCOMPLISHMENTS * Optimized productivity After a major SP Richards reorganization, tasked with reducing overhead, Restructured warehouse, streamlining product flow. Applied seasonal trends and product popularity data to design new layout. Reduced headcount 40% while driving productivity up 500% within three months. * Identified and standardized Best Practices Appointed by executive management to improve work flow. Analyzed 36 distribution centers, identifying Best Practices. Implemented newly defined standards of excellence at all sites, increasing productivity 30% while cutting overhead 20% * Improved customer satisfaction Seized opportunity to reduce delivery costs and improve work flow. Designed and implemented truck loading process, moving function in house form outside logistics vendor. Increased production from 100/hr to 300/hr. Decreased route times by 15% and errors from 1/300 to 1/500 Regained trust of key account Due to poor service, OfficeScapes largest client was considering moving their storage business. Migrated warehouse to online, asset management inventory system. Improved customer access to and knowledge of inventory. Cut days from delivery process. Regained customer's trust leading to 40% increase account revenue. Exceeded core customer expectation To meet the growth requirements of a key customer, OfficeScapes needed to process and make available inbound deliveries with 24 hours. Developed decision trees, procedures and manuals. Trained warehouse staff on processes. Meet 24-hour turnaround request, driving staff to further achieve a 12-hour turnaround. Designed effective inventory management system After OfficeScapes acquired Floorz, created adequate space within current warehouse structure and integrated inventory, Migrated to a user-friendly inventory system. Secured off site storage for product overflow. Contributed to Floorz profit growth of 60% with the first year. Opened new line of business OfficeScapes customer voiced a need for product cleaning and repair services prior to shipping. Subcontracted out desired services and offered to core customer. Acquired $18K in new revenue from this single account in the first year.
Accomplishments
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