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Online Resumes with "ITIL Process"
System Administrator - 10 Years of Experience - Near 77498
Service Delivery through tried and true methods and ITIL processes. Am interested in providing support for IT process improvements through identifying issues, analyzing the metrics and measurement of current state and proposing faster, leaner, methods of delivery of services. I really enjoy this type of challenge.
Tags for this Online Resume: Microsoft Server, Microsoft Office, Imaging, Server Admin, Patching, VMWare, ESX 5, Process Improvement
Project Manager - 20 Years of Experience - Near 07666
• Software Application Development Director/Project Manager with proven ability to manage development and Quality Assurance teams in delivering complex systems on time and within budget. • Certified Project Manager with both the PMP (Project Management Professional) and ACP (Agile Certified Practitioner) certifications. • Skilled in managing in-house, remote and offshore resources. • Demonstrated excellence in all aspec...
Ideal Companies: I'd like to work for a smaller firm where I will be involved in all areas of application development
Tags for this Online Resume: PMP, Project Manager, Application Development, ITIL, CMMI, SQL, DB2, JAVA/J2EE, Microsoft .NET
Manager - 9 Years of Experience - Near 46835
• 8 years experience on IT Service Desk operations management and ITIL process management. • Well versed in ITIL methodologies and instrumental in developing refined process models for delivery • Identify KPIs and develop and generate corresponding performance reports for systems, processes and individuals. • Utilized advanced knowledge of ITIL in a key role requiring the development of a wide range of tools and processes t...
Tags for this Online Resume: Incident management, Problem management, Change Management, Service desk, network operatios centre
Telecom Analyst/ Network Engineer, Kansas City, MO, Olathe, KS
Experienced Network Engineer / Telecom Analyst with 12 years of extensive LAN/WAN, with software and hardware service support. Self-motivated leader and results-driven in company operations, with all aspects of information technology, with a strong background in customer service, network operations, systems, telecommunications, applications, and security. Possess exceptional skills in team building and systems implementa...
Tags for this Online Resume: Network, Analyst, Management, Telecommunications, LAN, WAN
Configuration/Change/ITIL Manager
To use the knowledge and skills that I have been developed over the years to really make a positive difference for an organization.
Ideal Companies: USAA, Harland Clarke, GDIT, Lockheed Martin
Tags for this Online Resume: configuration management, data management, ITIL, change management, asset management
Senior Program/Project Manager - 25 Years of Experience - Near Champaign, IL
I am an accomplished leader and program/project manager with over twenty years engineering experience looking for a employee and customer focused company that would benefit from my highly effective leadership experience in building and sustaining very productive teams.
Ideal Companies: Watchfire Signs, University of Illinois, Yahoo, Pixo, Wolfram.
Tags for this Online Resume: Project Management, CRM, Teamwork, Agile, Program Management, ITIL, System Deployment, Mentor, Change Management
Project Manager - 14 Years of Experience
• More than 15 years of total experience in Banking Services and IT service industry. • Expertise in Service Management and 06+ years of experience on SDLC, Agile & ITIL processes. • Project Management, Monitoring & Tracking and Vendor management. • Crisp communication skills, Negotiating and Managing Service Level Agreements with the stakeholders. • Risk identification and mitigation across projects. • Having functional ex...
Tags for this Online Resume: Websphere , Control M, Unix, Windows , Connect Direct , Hp Xtreme , Dialog , Stremserve
INFORMATION TECHNOLOGY LEADER OPTIMIZING PROCESSES AND LEVERAGING TECHNOLOGY THAT GENERATES BUSINESS VALUE - Near 19403
Business-oriented Information Technology professional with extensive experience in leading high performance teams to implement, enhance and support enterprise business solutions in the Manufacturing, Distribution & Consumer Packaged Goods industries. A collaborative leader with expertise in developing strategic and operational plans that focus on generating business value through effective use of technology. Passionate ab...
Tags for this Online Resume: Program , IT Infrastructure , Acquisitions , Business Relationship Management, ERP Systems (SAP, Oracle, JDE, etc), End-user Computing, Mobile Technologies
Manager - 15 Years of Experience - Near 10314
SUMMARY: Major Incident Manager - Audit On Boarding Engineer, Project Management, Project Coordination, Release Manager / Release Coordinator Organizational Change Management / IT Change Manaement / ITIL/ITSM Change, Incident, Problem, Release Configuration and Implementation Specialist, User Acceptance Testing, Helpdesk Management/Specialist Business Analyst - Service Operations - Incident, Problem, Knowledge, Change and R...
Tags for this Online Resume: Change Management, Incident Management, ITIL Process Improvement, Remedy, IT Audit, Problem Management, Sharepoint, HP Service Manager, BMC Software, Microsoft, Application Support, Back Office, Front Office, Microsoft Word, PeopleSoft
Engineering Manager - 15 Years of Experience - Near 97229
SUMMARY Sr. Engineering Manager, with skills in Systems Engineering, Infrastructure Engineering, Integration, SQA and Technical Project Management. Proven ability of delivering hardware and software projects within aggressive schedules and budgets. Concentrates on Continuous Improvement, provides innovative solutions. Identifies and addresses development, SQA and lab inefficiencies to increase productivity. Track record of ...
Tags for this Online Resume: Acceptance Testing, Automation, Functional Testing, Load Testing, Product Management, Requirements Definition, Scheduling, Test, Test Automation, System Architect, Manage: High Performance Teams
Project Manager - 15 Years of Experience - Near 76054
Resource Management - Budget Management - Relationship Development - Customer Service - Cost Controls - ITIL Process Improvement - Strategic Planning - Policy Development - Proposal Preparation - Team Leadership
Tags for this Online Resume: Business Case Development, Full Project Lifecycle, Oracle, Strategic Initiatives, Point Of Sale (Pos), Project Management, Project Manager, Program Manager, Financials, Computer Aided Software Engineering
Manager - 16 Years of Experience - Near 22202
Summary: Supervised Tier 1 team in implementing XenMobile mobile computing solution to the Dept. of State and transitioning Blackberry services from the Remote Access group to the newly established Mobile group. Provide troubleshooting, development and implementation of corrective action plans. Respond to and resolved customer complaints. Conducted team meetings and participate in transitioning meetings. Summary: Supervise ...
Tags for this Online Resume: Complaints, Troubleshooting, Monitoring, Network Operations Center, Networking, Information Technology, Intrusion Detection, Itil, Microsoft Exchange, Training
