• Software Application Development Director/Project Manager with proven ability to manage development and Quality Assurance teams in delivering complex systems on time and within budget. • Certified Project Manager with both the PMP (Project Management Professional) and ACP (Agile Certified Practitioner) certifications. • Skilled in managing in-house, remote and offshore resources. • Demonstrated excellence in all aspects of the Project Management Life Cycles. • Solid knowledge of the Software Development Life Cycles. • Able to collaborate with all department heads and serve as a Business/Technical Liaison. • Strong business knowledge in the Financial, Insurance, Pharmacy, Education and Medical Industries. • Familiar with the development of e-commerce websites. • Able to manage annual budgets and the overall planning process for areas of responsibility. • Knowledgeable in Contract and Vendor Management. • Extremely Customer Service oriented. • Adept at problem solving, hard working, able to multi-task effectively. • Outstanding training, leadership, and communication skills.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Director of Development	11/2008 - Present
Tokio Marine Management	(Confidential)	3/2007 - 10/2008
The Reserve	(Confidential)	11/2005 - 3/2007
Insurance Services Office	(Confidential)	5/2000 - 10/2005
Medical Registry Services	(Confidential)	2/1989 - 5/2000

SCHOOL	MAJOR	YEAR	DEGREE
Steven's Institute of Technology	Information Managment	2005	Master Degree

Highlights:

Companies I like:

I'd like to work for a smaller firm where I will be involved in all areas of application development

Project Managment
Interpersonal Skills
Management
JAVA/J2EE
Microsoft .NET
Rational
SQL
DB2
Microsoft Project
Microsoft Office
ITIL
CMMI

• PMP
• Project Manager
• Application Development
• ITIL
• CMMI
• SQL
• DB2
• JAVA/J2EE
• Microsoft .NET

? Manage a team of developers who maintain all IT functions for the entire organization: The team supports every business function in the organization. They are also responsible for handling inquiries from the Home Office in Japan. They have a wide range of skills including but not limited to Microsoft .NET, JAVA, MQ Series, Visual Basic, and the Mainframe. ? Manage Vendors and Outsourced Staff: The IT organization also utilizes many vendor products and uses outsourcing for some of the development. I am responsible for managing this in addition to the development that is done in-house. ? Implemented a Project Framework: Worked with the PMO to establish a project framework that is used throughout the entire project lifecycle. ? Participated in a Drafts Payable Task force to minimize open items: The task force was tasked to optimize the Drafts Payable procedures to improve the effectiveness & efficiency of the process to have less than 1000 open items (beyond 90days). The steps taken to re-engineer this process became the guidelines used to re-engineer other weak processes. ? Became Certified in ITIL Foundations: Took the ITIL Foundation certification and worked with many process owners in developing ITIL processes. I was nominated to be the Subject Matter Expert for the Change Management, Release Management, and Configuration Management processes. ? Instrumental in Implementing Microsoft Project Server and Time Sheet Accounting: Developed procedures using Project Server to be able to manage Resources. This allowed the department to be able to better estimate the target date for project deliverables.