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Online Resumes with "ITIL Process"



It service management consulting

I am seeking a position which will allow me to bring my wide range of operations and quality improvement experience to a company that is serious about high quality IT service delivery with a commitment to continuous service improvement. I have recent experience with conducting management interviews to determine the "as-is" state of Incident and Asset Management processes at the Loudoun County Public School system, and taki...

Tags for this Online Resume: ITIL Process Implementation, Service Delivery Quality Improvement, Program & Project Management, Process, Metrics Development & Improvement, Incident, Request & Change Management, Requirements Gathering, Process analysis & Improvement Recommendations

IT Consultant & Project Manager

Focused in to manage Corporate IT resources.

Tags for this Online Resume: IT Services, IT Service mANAGEMENT

Senior Servicedesk- 6 yrs experience- India,Incident management,Asset Management

I am a Senior Executive Customer Support, handling IT operations- ITIL process based,Asset Management,Vendor Management

Tags for this Online Resume: ITIL Certified, Bachlor of Electronics

Featured Profile

Providing superior IT management and strategic planning for improved efficiencies and measurable outcomes.

Visionary, dynamic, results-oriented and business savvy IT executive with extensive experience in management consulting, strategic development, change management, business transformation, project/program management and business analysis for multidisciplinary organizations. Career history of formulating and executing strategic business and technology initiatives, spearheading complex projects to completion and orchestrating ...

Ideal Companies: Northside Hospital, Emory Health System, AT&T, Koch, Coke,

ITIL Process Manager - 17 years experience - Seattle, North Puget Sound

AS AN ITIL CERTIFIED PROCESS MANAGER, I use my extensive customer support, service management and process improvement skills to mature business processes, streamline workflows and ensure the best customer experience possible. I BELIEVE that the relationship a company has with a customer is the most important aspect of business. I also believe that using efficient and effective process improvement practices can positive...

Tags for this Online Resume: Process Management, Program Management, Service Management, ITIL certified, Data Analyst, Solution Management

ITIL Process Consultant, Trainer, Service Management Improvement - 15 years expereience

I have consulted and developed ITIL training and process development including tool requirements gathering, gap analysis, Continual Service Improvement and Knowledge Management

Tags for this Online Resume: ITIL, Process, Consultant, Service Management, Trainer, Project Manager

ITSM Expert

I am an accomplished Service Management professional. With major successes in defining and building multiple functioning Configuration Management Services encompassing integration with all ITIL processes specifically change, incident and release management.

Product Management Executive

Product and Program management professional that leverages technology and business processes to optimize revenue and market position. Expertise in concept-to-delivery, product roadmaps, strategic partnerships, profit and performance improvements, Cloud/Managed services, Enterprise Applications and architecture, Outcome based pricing, financial modeling and service measurement frameworks. Clear thinking, quick action with ke...

Tags for this Online Resume: cisco, Product Management, Scrum and Agile Development, CRM, Sales Force, Enterprise Application, ITIL, Process Improvements, Analytics, Business Inteligence, Cloud, Managed Services, Cisco

Senior Vice President

Summary: World Class Business or Technical Consulting. I lead a practice in Health Analytics. I specialize in listening to the needs of clients in State Health IT, especially in MMIS and Eligibility Systems. I have worked both in industry and within government, even at the Governor cabinet level. At places like Visa International, Sun Micro-systems and Lockheed-Martin, I have developed best business practices that still are...

Tags for this Online Resume: Analytics, Big Data, Machine Learning, No-SQL

Program Manager with over 20 years of experience in the IT industry specializing in ITIL implementations

To provide the best strategic direction and analytics in terms of breaking the mold on IT implementations by using actionable and reasonable ITIL processes. Making IT work through leadership by strengths and listening.

Tags for this Online Resume: Washington, DC, ITIL Expert, Leadership, Portfolio Management

Business Analyst - 15 Years of Experience - Near 80111

As part of the ITSM management team, the Change Advisory Board, and the process owner for Service Requests and Incident Management, I have put into practice many of the aspects of the ITIL framework. This is exemplified through the development of automated service request workflows, incident wizards, and Coaching Loop Assessments which have enabled process compliance in these areas. Through quality reviews, metric reporti...

Tags for this Online Resume: Denver, ITIL, ITSM, ServiceNow, Metrics, Reporting, Analysis, Process