Description
• More than 15 years of total experience in Banking Services and IT service industry. • Expertise in Service Management and 06+ years of experience on SDLC, Agile & ITIL processes. • Project Management, Monitoring & Tracking and Vendor management. • Crisp communication skills, Negotiating and Managing Service Level Agreements with the stakeholders. • Risk identification and mitigation across projects. • Having functional experience in implementing BCP solutions. • Quick learner and ability to grasp and learn new technologies / frameworks / methodologies.
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