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Online Resumes with "ITIL ITSM"



Relational Technology Leader

I am a customer centric technology leader who places a high degree of emphasis on developing creative technical solutions for customer and business problems. While creative, I also see the importance of strong processes in business to help deliver the best service possible to my internal and external customers.

Ideal Companies: Google.com, Target, Best Buy, Medtronic, Imation, 3M

Tags for this Online Resume: IT, ITIL, director, manager, support services, leader

itil/itsm

ITIL consultant, consulting practice manager, principal consultant

Technical Project Manager

Prefer software project management jobs

Ideal Companies: IT/Software, Financial, Insurance, Telecomm

Tags for this Online Resume: Technical Project Manager, PMP, Six Sigma Black Belt, Java, J2EE

ITIL V3 Expert with 5+years of exp in ITIL/ITSM, ISO 20000, Six Sigma

Tags for this Online Resume: ITIL, ISO 20000, Six Sigma, ITSM

ITIL/ITSM PROCESS ANALYST, Houston TX

Tags for this Online Resume: ITIL Methodologies, Incident/Problem Management, Process Improvement, Troubleshoot/Root Cause Analysis, Performance Reporting, Business Continuity Management

Featured Profile

Technical Trainer - 18 Years of Experience - Near 75231

PROFESSIONAL SUMMARY * Service Asset and Configuration Management (SACM) trainer and account advisor * Technical change agent and astute troubleshooter * Configuration and maintenance of Atrium CMDB tool * Change Management trainer and account advisor * Increase operational efficiencies * Transitions IT staff effectively during outsourcing contracts * Manages software upgrades and documentation during critical IT process th...

Tags for this Online Resume: Dallas, ITIL, ITSM, Problem Management, Change Management, Configuration, Service Management, Change Management, Itil, Configuration Management, Configure, Management, Remedy, BMC Software, Documentation, Transitions

Manager - 15 Years of Experience - Near 33178

IT Strategic Consultant with more than 15 years of experience in an Information Technology Consulting Services firm dedicated to financial and manufacturing sectors. Diverse IT management experience in a petrochemical enterprise with a solid strategic vision and demonstrated track record of improving top line and bottom line results through the acceleration of key services introductions, operational efficiency and cost co...

Tags for this Online Resume: ITIL, ISO 20.000, ISO 27.000, COBIT, BSC, DRP, ITSM

Manager - 20 Years of Experience - Near 18073

Frank has considerable years’ experience in Call center management, computer systems hardware and software, design and analyze IT architecture, and various size budgets. My IT support and management expertise with these various organizations has been most productive in today’s challenging and changing world by bundling several positions or effectively defining their roles and duties. A strong lengthy background in providing...

Tags for this Online Resume: helpdesk manager, Project manager, It Director, Infastructure manager, call center manager, IT manager, Help Desk, ITIL, Automatic Call Distribution, AVAYA, Consulting, Customer Service, Microsoft Access, Microsoft Windows NT, HR, Human Resources, Inventory, Management, Microsoft Windows, Pc, Personal Computer, Point Of Sale (Pos)

Featured Profile

Business savvy IT Exec/Leader with international enterprise/solution architecture, IT service delivery and sales leadership experience.

Full time position as a leader (Director, Sr Enterprise Architect, Sales VP, Delivery Lead, CIO or CTO), engaged in international business development, in which I can guide and persuade C-level leaders, coach/mentor sales and technical staffs, building consensus with tri-lingual communications and playing liaison and harbinger roles of new mindsets.

Ideal Companies: RealPage, DXC, HPE, Google, Amazon, SpaceX, Lockheed Martin, Fidelity Investment, AMR/American Airlines, Kimberly-Clark, Texas Health Resources, Bell Helicopter Textron, GM Financial

Tags for this Online Resume: SOA, TOGAF, TQA, Agile, SCRUM, leader, international, quality, software, development, delivery, coordinator, experienced, govenance, SLA, OLA, program, liaison, consensus, change, Portuguese, Spanish

Featured Profile

Director of Global Information Technologies - 20 Years of Experience - Anywhere in the US

An enthusiastic, results-driven IT Leader with over 20 years of experience in strategic planning, global information systems configuration and implementation, telecommunications, and technical services. An articulate communicator and analytical problem solver capable of translating technological processes into business and financial solutions while identifying deficiencies and potential risks in order to increase security, ...

Ideal Companies: My passion calls me to serve in a non-profit, where I can serve a community.

Tags for this Online Resume: CTO, CIO, Enterprise Architecture, Business Technology, Executive Leadership, Recruiting, Non Profit, Strategic Planning, Financial Management, Service Management, Data Center, Cloud Computing, Virtualization, Process Improvements, Organizational Leadership