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Online Resumes with "Dallas ITIL ITSM Problem Management Change Management Configuration Service Management"
Technical Trainer - 18 Years of Experience - Near 75231
PROFESSIONAL SUMMARY * Service Asset and Configuration Management (SACM) trainer and account advisor * Technical change agent and astute troubleshooter * Configuration and maintenance of Atrium CMDB tool * Change Management trainer and account advisor * Increase operational efficiencies * Transitions IT staff effectively during outsourcing contracts * Manages software upgrades and documentation during critical IT process th...
Tags for this Online Resume: Dallas, ITIL, ITSM, Problem Management, Change Management, Configuration, Service Management, Change Management, Itil, Configuration Management, Configure, Management, Remedy, BMC Software, Documentation, Transitions
