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Online Resumes with "Helpdesk Support"



Help Desk Specialist - 14 Years of Experience - Near 29063

Professional Summary I have a Bachelor of Science degree in Information Technology and solid experience as part of a team successfully overseeing the day-to-day support of end users desktop and laptop issues, enterprise server solutions, data SAN, duplication, and system backups. Supported software includes Windows 7, 8, and 10, Server 2000 - 2012 R2, Active Directory, SharePoint 2012, and SQL Server 2008 - 2012 R2. Custome...

Tags for this Online Resume: Troubleshooting, Help Desk Support, Laptop Computer, Active Directory, Data Center Management, Server Install, Back Up & Restore, Customer Service, Information Technology, Technical Support, Desktop Computer, OS Imaging

Tester - 15 Years of Experience - Near 22150

Ms. Davis has over 27 years of information technology experience including Tier 1-3 helpdesk support and system design. She is well versed in providing documentation testing implementation and training with multiple Enterprise Resource Planning Systems (ERPs) and custom applications.

Tags for this Online Resume: Documentation, Requirements Analysis, Support, Management, Acceptance Testing, Accounting, Applications, Cost Accounting, Oracle E-Business suite, Tier 1-3 helpdesk support, Create Test Plans, SQR

Data Analyst - Application Support - IT Production Specialist - 20 Years of Experience - Fairfield County CT or Manhattan NY

An experienced professional with a strong foundation in the following areas: analysis, data transfer, data manipulation, software distribution and configuration, PC software and hardware support, database administration and production scheduling.

Tags for this Online Resume: Analytical Thinker, Automation, Data Analysis, Clist, Computer Operations, Problem Determination, Helpdesk Support, Data Manipulation, Data Transfer, Job Flow Scheduling, Problem Resolution, Strong Troubleshooting skills, SQL, JCL, Customer Support

Software Engineer

PROFILE * 35 plus years of Customer Service experience. * Responsible for Helpdesk support to end users at Boys Town Home Campus, BTNRH and Boys Town remote offices. * Responsible for support of Boys Town network infrastructure working with Nortel Switches and Cisco Routers. * Responsible for the support and configuration of PacketShaper equipement utilizing the usage of bandwidth between the intranet and the internet * Set...

Tags for this Online Resume: Brocade, Configure, Dell, EMC, HP, IPSec, Nortel, SAN (Storage Area Network), Ssl, Support

Customer Service Representative - 17 Years of Experience

Qualifications * Certified IT professional with extensive understanding of computer technology, with well over 15 years' hands on experience ranging from hardware, software and network setup, basic web site design using HTML in Notepad. * Hands on computer repair and setup experience consisting with a background of technical support, ranging from desktop, laptop and tablets. * Verbal and written communication skills, proble...

Tags for this Online Resume: Laptop Computer, Protocol, Support, Troubleshooting, Applications, HP, Install, Quality, Technical Support, Xerox

Help Desk Specialist - 13 Years of Experience - Near 10573

Professional Summary IT professional with ten years of experience in providing User/Helpdesk support and customer service in a network environment Demonstrated strength in rapidly trouble-shooting and resolving clients' issues Research technical manuals, guides and participate on online training courses to adequately respond to users. An avid team player with multitasking skills works well under pressure Pays attention to d...

Tags for this Online Resume: Email, Microsoft, Microsoft Office, Operating Systems, Pc, Personal Computer, Configure, Documentation, Microsoft Windows, Procurement

Manager - 15 Years of Experience - Near 20007

PROFILE: * Highly-motivated, Secret-level clearance, terminal-degreed professional * Excellent communications, analysis, research, writing, editing and training skills * Solid publication record: book, chapters, journals, articles, newsletters, manual, reports * 11+ years college teaching experience, 9+years IT experience, 6+ years higher-ed administration * Presented training sessions, scholarly papers, lectures, Q & A, an...

Tags for this Online Resume: Information Technology, Accounting, Communications, Documentation, Hub, Intensive Care, Microsoft Word, Modems, PCS, Personal Conferencing Specification (PCS)

Featured Profile

Managing Director

Career Highlights SME Governance Mortgage Consulting: Appointed to serve as a Regulatory Monitor for a deficient Loan Servicer regarding MS, DOJ, and CFPB findings. Recommended best practices in the business units requiring remediation resulting in measurable decrease customer complaints. Optimizing Customer Relations: Improved customer experience by developing and managing a 24 FTE Level 2 Help-Desk Support Center within D...

Ideal Companies: Wells Fargo Bank, Bank of America, US Bank, JP Morgan Chase, Goldman Sachs, Citi Corp

Tags for this Online Resume: COO, Default Servicing, Regulatory monitor, Policy, execution, compliance, Underwriting, Audit, policy, Human Resources, PMO, program

Help Desk Specialist - 3 Years of Experience - Near 32967

SUMMARY Upcoming KEISER graduate offering a strong academic background in IT combined with excellent work experience as a help-desk analyst. Consistently recognized for technical troubleshooting skills, used to rapidly and cost-effectively resolving challenging technical issues. Quickly learn and master new technologies equally successful in both team and self-directed settings and proficient in a range of computer systems,...

Tags for this Online Resume: Hardware, Communications, DeskTop Support, Desktop Computer, Diagnostics, Management, PC troubleshoot, Networking, software, IT Solutions, Technical Support, Customer Service

Business Analyst - 15 Years of Experience - Near 80124

SUMMARY Seasoned Business Analyst with 17+ years' PeopleSoft support, including initial implementation support, and helpdesk support for all ERP modules. Expertise in PeopleSoft upgrades, merger data integrations, user training, customizations, as well as 1st line production support. Strengths include being a strong team player on special projects, bolt on implementations, and implementation of new functionality. Worked clo...

Tags for this Online Resume: Entertainment, Enterprise Requirements Planning, Test, Unit Testing, PeopleSoft, Purchasing, Query, System Testing, Audit, Business Analysis, Process ocumentation, User Stories

Application Support - 10 Years of Experience - Near 43224

I would lik to 0btain a career in the computer field, dealing with the ability to help others.

Tags for this Online Resume: helpdesk support, helpdesk technician, Inventory, Logistics, Microsoft, Microsoft Office, Support, Wireless, PDF, Postscript

Manager - 18 Years of Experience - Near 31404

PROFESSIONAL SUMMARY High-performing and well-practiced senior-level professional. Highly charismatic leader who has the ability to develop great relationships and effectively communicate at all levels. Strong interpersonal skills. Ability to work well with managers, directors, a diverse department, and a variety of internal and external customers. Ability to handle multiple competing tasks with ease and enthusiasm. Outgoin...

Tags for this Online Resume: Lotus Notes, Microsoft Windows, Documentation, Policies and Procedures, Project Management, Security, Systems Security, ? Needs Assessments, Vendor Engagement, Team Coordination, ? Office Management, Asset Management, Agile Methodologies-SCRUM, De-Escalation/Issues Resolution, Customer/Client Service