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Online Resumes with "Help Desk management"
IT Manager - 17 Years of Experience - Near 01453
A proven senior management-level Service Management Professional with 20 year's experience. A proven record of accomplishment of implementing the necessary controls to ensure financial framework and IT infrastructure compliance. Expertise in management of both Desk side Support & Infrastructure teams as well as vendor-side leadership of multi-million dollar technology support-outsourcing contracts. Dedicated team player wit...
Tags for this Online Resume: Desktop Computer, Troubleshooting, Reliability, Application Support, Consulting, Engineering, Global Support, Help Desk Management, Management, Monitoring, itil
General Manager - 13 Years of Experience - Near 23803
SUMMARY OF QUALIFICATIONS I have 20-years' experience in business re-engineering where the employer or client required improved processes, information, efficiency, control, economics, and security. I worked with the senior leaders or business owners to understand the existing state, why it is not working, and what if any objects these decision makers have in mind. I work with the subordinates asking the same questions. I re...
Tags for this Online Resume: Logistics, Telecommunications, TQM (Total Quality Management), Petroleum Engineering, Business Analsys, SDLC, Management Information, Information Architecture, Budget Analysis, Maintenance Management, Office Automation
IT Manager / Sports Marketing / Business Development / Sales - over 25 Years of Experience - Near 33196
SUMMARY: I am a goal driven, customer service centric, results-oriented professional focused on effectiveness via methodical and logical management. I maintain a strong commitment to the ideals of consistency and dedication while utilizing my unique blend of interpersonal, time management and negotiation skills to maximize efficiency, productivity and ROI. Over 25 years of experience in management and training.
Tags for this Online Resume: Information Technology, Citrix, Customer Service, Documentation, Disaster Recovery, Servers, VMWare, Microsoft, Networking, Help Desk Manager, Office 365, Cloud, IT Manager, Technical Account Manager, Technical Relationship Manager, Business Development, Soccer, Sports Marketing
System Administrator - 17 Years of Experience - Near 21702
Tags for this Online Resume: Cancer, Email, Help Desk, Help Desk Management, Infrastructure, Management, System Administration, VM, VMWare, End-user Training, software
Director - 20 Years of Experience - Near 22556
Executive role (VP, CIO or Executive Director) managing multiple global outsourced IT services, or manage the entire Internal IT organization. Divisional Unit Head- Managing multiple IT outsourced service delivery and support, large accounts. Accountable for assurance of operational excellence in service delivery execution and CSAT to achieve Customer�s annual business and IT objectives. Be the CTO/CIO technology strategis...
Tags for this Online Resume: Operation Services Delivery, Infrastructure Services, Global Infrastructure Delivery, Strategic and Tactical, Business Development, Data Center Call Centers Management, Shared and Managed Services , ITIL, PCI, Virtual, Cloud, Global, Account, Client, Delivery, Services, support, Profit, loss, IT, information technology, infrastructure, application, Help desk, Managed Services, Shared Services, Contract management, SLA, OLA, KPI, resource management, Data Center, ITIL, global, Client, Service Delivery, Service Support, Service provider, Profit, Infrastructure service support, application service support, ITIL, Shared Services, Managed Services, Contract Management, SLA, OLA, Director of Services, DIrector of service delivery, VP of Service Delivery, outsource, Support Center
Help Desk Manager
As a management professional with 20 years of progressive experience in Information Technology, security, operations, program management, and quality assurance, I have become highly adept at leading teams, achieving objectives, and improving processes. I am accustomed to mastering complex systems, adhering to high standards, maintaining a high level of proficiency, performing under pressure and decisively creating solution...
Tags for this Online Resume: CompTIA Security+, CompTIA Network+, Remedy Ticket System, National Security, Security, Management
Manager - 20 Years of Experience - Near 01752
Accomplishments IT Technical Operations Management * Streamlined implementation of group policies for management / security initiatives by using Quest tool for account / group transition while leading active directory restructure project: removal of child domains * Simplified Microsoft Office license management and brought all users up to latest versions by managing Office 365 rollout to worldwide organization. Created trai...
Tags for this Online Resume: Unix, Microsoft, Microsoft Sharepoint, SharePoint, Sharepoint Technologies, Web, Management, SOX, Video, Audit, sql, linux, it jobs
System Administrator - 15 Years of Experience - Near 85032
Summary Desktop Support Technician with excellent communication skills and a positive attitude. Successful technology support, design and implementation track record. Experience in various IT fields including Help Desk, Solutions Engineering, and Operations. Ability to address issues and needs with a hands-on approach, and able to present solutions to users in a clear and concise manner. Expertise includes: * Windows Server...
Tags for this Online Resume: Citrix, Desktop Computer, LAN Technologies, Local Area Network, Networking, Microsoft Exchange, Powershell
Manager - 15 Years of Experience - Near 91701
Tags for this Online Resume: Los Angeles, IT Director, IT Manager, Project Manager, Help Desk Manager, San Bernardino, Information Technology, Active Directory, DHCP (Dynamic Host Configuration Protocol), GPO
Network Administrator
Summary: Technical IT Professional with 20+ years experience designing, integrating and implementing data and VOIP networks, databases, and email into unified business solutions. Predominantly a Network Engineer I am though also a proficient Windows/Unix Systems Administrator, Amazon Web Services Administrator, Desktop Administrator and Help Desk Manager. Strong business acumen with significant budget experience. Excellent ...
Tags for this Online Resume: Hardware/Systems, Install, Linux, Microsoft Windows, Networking, Operating Systems, Services, Software, Applications, Audit
Network Engineer - 10 Years of Experience - Near 33637
QUALIFICATIONS QUALIFICATIONS EXPERTISE EXPERTISE QUALIFICATIONS EXPERTISE EXPERTISE CAREER HIGHLIGHTS CAREER HIGHLIGHTS VENTUS NETWORKS 2010 - PRESENT Implementation Engineer Achieved success on multiple diverse projects. Primary role includes Project Management, Implementation, Life Cycle support, technical support, implementation of processes pertaining to project improvement. * Liaison between Senior Management and Clie...
Tags for this Online Resume: Support, Transitions, End-user Support, Management, Microsoft Windows, Microsoft Windows NT, Novell, Novell Netware, Pc, Personal Computer
Project Manager - 20 Years of Experience - Near 20854
Profile PMP with 15+ years of experience leading both on and off shore teams to support high-profile, global customers in the telecommunications, multimedia, government, financial services, and computer manufacturing sectors. Excels in generating revenue from existing and new accounts via add-on/new business and change orders. Adept at maintaining high rates of customer satisfaction and retention. Works well under pressure....
Tags for this Online Resume: Help Desk, Management, Services, Billing, Compaq, Infrastructure, Logistics, Pbx, PCS, Personal Conferencing Specification (PCS)
