Description
A proven senior management-level Service Management Professional with 20 year's experience. A proven record of accomplishment of implementing the necessary controls to ensure financial framework and IT infrastructure compliance. Expertise in management of both Desk side Support & Infrastructure teams as well as vendor-side leadership of multi-million dollar technology support-outsourcing contracts. Dedicated team player with excellent communication organizational and team management skills. A reputation built on quality and service. Developed skills and strengths include:
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