CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "Help Desk management"

Data Centre Manager - 19 Years of Experience - Near 08724

Highly experienced and effective Change Manager with more than 20 years of IT experience with the last eight years focused on the application of solid Change Management principles, processes, and methodologies. Adept at implementing process improvements using IT Service Management (ITSM) and IT Information Library (ITIL) best practices to ensure quality information technology services. This results-driven and highly motiva...

Tags for this Online Resume: Change Process, Management, ITIL, ITSM, Microsoft Office, Training, Analysis, Help Desk, Troubleshooting, Version Control, Networking, Security, Back Office, Cobol Programming Language, Dasd

Innovative and results-driven professional with nearly 20 years of experience in managing personnel, vendors, help desk operations, critical projects, and new technology initiatives.

Innovative and results-driven professional with nearly 20 years of experience in managing personnel, vendors, help desk operations, critical projects, and new technology initiatives. Track record of success in both direct support and leadership roles with a motivational, hands-on approach. Demonstrated abilities in training and building teams of top-performing IT associates and inspiring a positive work environment for staf...

Tags for this Online Resume: Network Plus, Apple Certified Associate, ITIL, ASP, Drupal, WordPress, VMWare, MS Server

System Engineer - 14 Years of Experience - Near 84123

Employment with a company that takes Application Performance Management and Project management seriously.

Tags for this Online Resume: Application Performance, Application Performance Management, Application Performance Monitoring, Capacity Planning, Network Management, Help Desk Manager, Sr. Systems Analyst, Field Service Engineer

Manager - 20 Years of Experience - Near 20852

A self-motivated, goal-oriented Technical Professional with over 24 Years progressive experience in implementing Projects and solutions, designing networks and maintaining desktop computer, adept with developing solutions that improve and maintain organizational efficiency and productivity

Tags for this Online Resume: IT service manager, HelpDesk Manager, VMware, Citrix , Microsoft Servers, Technical Manager, VDI, VPN

Help Desk Manager

Help Desk and Support Manager - 17 Years of Experience - Near 33436

Professional Summary Successful IT professional with over 15 years of Help Desk, Management, Project Management and Customer Service experience. Hands-on, self-motivated manager, experienced with staffing, training, performance management and budgeting. Developed and implemented Help Desks strategies for multiple companies and created standard operating procedures. Improved a company's sales from 6th in the region to 3rd in...

Tags for this Online Resume: Call Center, National Security, National Security Agency, Project Management, Project Manager, Security, Support, Team Lead

IT Manager

IT Project Manager/Director • PMP Certified Professional possessing 20+ years’ experience supporting and leading all phases of diverse technology projects; PMP, ITIL • 12+ years’ experience with Systems, Data Administration, and Business Intelligence • 8+ years Management and Leadership • 4+ years Computer Programming Solid management skills leading and motivating individuals to maximize productivity and inspire result...

Tags for this Online Resume: project manager, director, ERP, DBA, Systems Administrators, help desk manager

Professional Photographer - 2 Years of Experience - Near 77035

Seeking a position where I can contribute my skills in photography. Enthusiastic, motivated and professional with all levels of clients. Proven ability to create and execute outstanding images.

Tags for this Online Resume: Sports Photographer, Portrait Photographer, Headshots, Event Photographer, Photoshop, Lightroom, ON1 Photo

Manager

SUMMARY Professional IT Help Service Desk / Service Desk Manager with extensive experience in Incident Management, Service Level Management, Problem Management, Desktop / Help Desk development and management. Implemented CMDB and other ITIL standards in the areas of Incident Management, Change Management, Service Level Management and Problem Management. Special expertise with call-tracking applications, automated call distr...

Tags for this Online Resume: Change Management, Microsoft Change Management, Management, Desktop Computer, Service Desk, Help Desk Manager, Windows 7, Help Desk, Remedy, ITIL V3, Incident Manager, Change Manager, Serivce Manager, 3D Modelling, Computer Graphics, Animation, Illustration, Film, Themed Environment, Theme Park, Scultptor, Set Design, Museum, Scenic Artist

Project Manager - 16 Years of Experience - Near 20640

SUMMARY HIGH-PERFORMING MANAGER WITH MORE THAN 17 YEARS IN a managed services / help desk ENVIRONMENT PROVIDING 24/7 SUPPORT MANAGING MULTIPLE LOCATIONS and PROJECTS ENSURING timely completion and delivery of REQUESTED SERVICES. ACCOMPLISHMENTS * Improved customer satisfaction from 85% to 91% (IMF) * Interfaced with hardware/software engineers to provide permanent solutions for recurring issues (HHS) * Developed standard se...

Tags for this Online Resume: Support, Technical Support, Help Desk, Management, Active Directory, Email, Microsoft Active Directory, Microsoft Windows, Service Desk, Project Manager

Project Manager - 10 Years of Experience - Near 23220

PROFILE I am a professional with 10+ years' experience in Project Management, Technology Service Delivery, Professional recruiting, and hand's on and remote technical support. I also have extensive knowledge as a support specialist and certified in CompTIA Network+ and A+. I have provided support across various platforms and technical solutions. I am exceptionally self-motivated with a great ability to work on my own initia...

Tags for this Online Resume: Management, Project Management, Lead Talent Acquisition, Program Management, Project Coordination