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Online Resumes with "Help Desk management"



Director, VP, CIO - 20+ years experience in all technical areas and industry environments

A seasoned IT Professional with expertise in Global Support and Delivery/Help Desk Management/Desktop Support/ Application Support, Client Relationship Management, IT End-User Support Services, Project Management, and Technical Training. Directed, managed, and staffed teams of up to 90 technical support specialists and supported over 8000 national and international users. Responsible for change management, creating and im...

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Project Coordinator / Mgr / Lead

I would like to have a challenging position involving Project management/ Desktop Support Management or Help Desk managment

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Help Desk Performance Solutions/Technology Implementation Projects - 23 years - CL, CC, ITIL

Experienced in defining needs and recommending solutions that deliver value to stakeholders, in both Help Desk and implementation environments. Diverse experience in large scale enterprise-wide IT projects.

Ideal Companies: Honeywell, Crediable, Ameriplan Lockheed Martin, Apalachee Center for Human Services (in Tallahassee, FL),

Tags for this Online Resume: Metric Development, Analysis, Strategy and Planning, Project Planning and Management, Customer Relationship Management, Team Leadership and Management, ITIL based Service Level Management, Strategic Thinking, Written and Verbal Communication, Point of Sales, BMC Remedy

Database guru with 15 years of experience

Highly accomplished and results driven database manager with over 15 years of experience in successfully managing a broad range of database and infrastructure projects in complete life cycle environments. An effective leader with ability to enlist support of multiple stake holders in aligning with project and organizational goals. An excellent problem solver with an aptitude to quickly grasp complex systems and identify opp...

Ideal Companies: Financials, PPharmaceuticals, Energy sector

Tags for this Online Resume: database manager, database architect, lead dba

Help Desk Manager

As a senior technology support service professional with over 10 years of experience in operating and managing a technology Help Desk in public, private and higher education organizations. I posses a profound problem solving and people skills, the ability to handle a demanding environment and work under pressure, and who can ensure that flawless support with a professional demeanor is easily provided any operations.

Help desk Manager

I am looking for an opportunity to utilize my knowledge and IT- related skills in customer service (Service Desk) , asset management, purchasing, and project management. A strong team player with cross-cultural communication skills with the ability to develop internal and external relationships with stakeholders.

IT Help Desk Manager - 15 years experience - Tampa

Help Desk Manager - 13 years Experience - New York

IT Professional with extensive experience in Helpdesk Software solutions. Able to streamline processes and resolve issues quickly. Build, train, manage and motivate highly productive teams. Constantly enhancing team’s abilities to create a world-class organization within a global environment. Decisive implementation skills to adhere to a successful rollout of support processes and implement cost saving initiatives.

Help Desk Specialist / Call center Specialists /Network Support/ Network Administrator

Looking for a career in Information Technology who has over 10 years experience in Help Desk, Call Center Support, Network Support with Supervising experience. Proficient in Help Desk Management, recruiting, training and development.

Tags for this Online Resume: Brooklyn New York, New York, New York, Queens New York

Help Desk Manager - 20 years technical experience - NJ or Philly

Detail-oriented Global End-User Support Manager with experience in Global Call Center, Help Desk, Technical Support and Service Desk Manager roles implementing company objectives to improve support experience. Hands-on motivator who develops time management and growth paths for direct reports to improve performance within department. Utilizes strong team building and communication skills to build cohesive cross-functional...

Tags for this Online Resume: help , support, tech, manager, service, deskside

Help Desk Manager

I have 21 years’ experience in the IT industry, a Degree in Computer Science and ITIL V3 Certified. Through the years together with great teams we have implemented ITIL and HDI processes and procedures at major corporations and universities. I excel at providing solutions and improving Help Desk / Support Services and IT Operations by motivating the right members of teams and utilizing their knowledge along with mine.

Tags for this Online Resume: Help Desk manager, IT Manager, Director of IT, Support Manager