Qualifications: Rose Casto readily meets the requirement for a Senior System Engineer with 29 years of experience. * Has 29 years of experience supporting NSA programs including various IT and R&E projects including GROUNDBREAKER and FIBONACCI. Upgraded and built IT systems for Mission Critical projects provided system support, which included software, hardware & system networks, modified & created system graphs, modified &...
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Linux, Team Member, Management, Dell, Hardware/Systems, Redhat, Security, Team Lead, Test, Documentation, Flexible, Fast Learner, Networks, Build Systems, Test Systems, TS/SCI
Accomplishments Charles Schwab Inc. By truly partnering with stakeholders we accomplished a complete change in corporate culture and re-tooled their national sales force and support staff. With this initiative Schwab was finally able to achieve the #1 position in customer service (JD Powers), increase sales 27% + each year, increase employee engagement by 32%+. By aligning the new hire on-boarding program with corporate ini...
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Customer Service, Cyber Security, Diversity, Insurance, Integrate, Leadership, Training, Development, Learning and development, Sales Training, Chief people officer
Professional Summary Senior Network Engineer with over 20 years of experience including: Design, engineering, troubleshooting, senior administration, monitoring and management of enterprise LAN/WAN, mission critical 24/7 carrier class enterprise equipment for major company's providers. Supported over 10,000 users level 1, 2 and 3 at Disney Worldwide Services and supported over 500 users level 2 and 3 for various locations a...
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Border Gateway Protocol, Open Shortest Path First IGP, Protocol, Protocol Analyzers, Simple Network Management Protocol, Wireshark, Cisco, Cisco Routers, Firewall, Monitoring, it jobs, cisco, linux, software, sql, Juniper, Palo Alto, Fortinet
Accomplishments Guidance Software Inc. At GSI I defined and led the Sales Enablement training initiatives which led to the reversal of sliding stock prices and increased profit margins by 16% Re-tooled the on-boarding of professionals in a highly complex and technical environment and decreased time to productivity by 24+% and ramped up continuous career development Created cross enterprise collaboration to increase effectiv...
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Annuity, Buying, Complaints, Customer Service, Cyber, Cyber Security, Diversity, Insurance, Integrate, Its
Qualifications Summary * Over Twenty years' technical writing experience in an enterprise delivery setting. Expertise with end-to-end SDLC/ITIL software development process industries I've worked in include: Electric Utilities, Financial Services, Mining, Food and Beverage, Food and Produce Distribution, Health Imaging, Manufacturing, Oil and Gas, Pharmaceutical IT, Retail and Media Relations * Develop both classroom and we...
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Documentation, Lightweight Directory Access Protocol, Research, Research and Development, Risk Analysis, Script, Technical Documentation, Test, Test Script, Technical Writing
Career Highlights Experience with Leading teams and Mentoring Junior members of the team. Extensive experience for Web Based products as well as Testing Mobile Apps (iOS and Android). Extensive experience with Agile (Scrum, Kanban and SAFe). Automation experience includes: Selenium, Protractor, Webdriver 2.0, JAWS (in house unit test tool) Jmeter, SoapUI, Cucumber Experienced with test case management and reporting tools li...
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Agile, Services, Java Programming Language, Advertising, Buying, Quality Assurance, Web Services, Automation, Test, Android
Windows, Linux and some Unix * Perform cyclical software regression testing for quality assurance purposes * Research and document "bugs" and change requests based on feedback from users * Attend training classes to further enhance my knowledge of the product
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Automation, Documentation, Support, Systems Development, Technical Support, Acquisitions, Services, Troubleshooting, Research, Training
