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Online Resumes with "Escalations"
Analyst - Project Management
With 12+ years managing teams and projects, analyzing complex data, designing custom solutions, and testing software, I bring a wealth of best practices and experience to your project team. My contributions include insightful listening, researching diverse problems, writing Requirements Specification, designing User Interfaces, writing algorithms (license key authentication server, tax lot engine, wash sales, corporate acti...
Call Center Manager/ Call Center Coach, Atlanta
To secure a Call Center Management position that will provide the opportunity for me to apply my superior coaching and training skills toward the growth and success of a prominent organization, while also challenging my own professional growth.
Tags for this Online Resume:
Negotiation, Training, Call Centers, Escalation Resolution, Job Coaching, Process Improvement
Network Administrator
An IT professional with several years of experience in engineering, escalation support, administration, and analysis of various technologies for a medium to corporate enterprise environment.
Platinum Award Winning Customer Service Manager
Has the ability to carry out programs under established policies and command the respect of staff. Problem solving, leadership, and communication skills are some of the qualities developed from my experience as an Operations Manager, a Dispatch Supervisor, and a Technical Dispatcher/Customer Service Representative.
Ideal Companies: walmart, lowes, best buy, office depot, kroger, publix, target, verizon, cox cable, comcast
Tags for this Online Resume:
customer support, support manager, technical support, operations manager, dispatcher, cable, satellite
A Diamond in the Rough
Excellent customer service supervisor with exceptional comminication skills. Extremely adaptive and a quick learner.
Ideal Companies: N/A
Tags for this Online Resume:
Customer Service, Supervisor
Monica M. Heath
To obtain a position with a company that will enable me to excel professionally and utilize all my talents! I am interested in finding a company that is never satisfied with just ordinary work results. I am always thinking of ways to make things better, give better service, and improve the status of the company.
Ideal Companies: Sodexho
Tags for this Online Resume:
Recruiting
Accountant
Paul Lewis Jaramillo, M.B.A
15178 East Stanford Place: Aurora Colorado 80015: (720) -233 – 1594 : pauljaramillo69@Yahoo.com
EMPLOYMENT EXPERIENCE:
lady Ace Auto Glass, LLC:
Accountant/Bookkeeper, (09/2011- Present)
Closed month and year end statements, Balance Sheets, Profit and Loss statement, Income and Cash Flow statement...
Tags for this Online Resume:
Closed month and year end statements, Balance Sheets, Profit and Loss statement, Income and Cash Flow statements, reconciliation of credit cards processed against internal reports, Customer service, soft skills, Diagnosing and resolving problems , contacting customers to collect on past due accounts, tax planning, tax shelters, new account set up, High attention to detail and accuracy. Sales tax
Network Administrator
Honest, Detailed oriented, Organized, Profesional, team leader, fast learner.
Ideal Companies: Lucent, Lockhead Martin, Boing, Wachovia, Bank of America.
Featured Profile
Telcom Engineer
Conscientious Engineering professional who is highly focused and results-oriented, with proven ability to rapidly analyze and solve problems. Strong technical background, with attention to detail and ability to set priorities. Able to complete projects within deadlines and budgets. Working knowledge of Word, Excel, Visio, Microstation, and Verizon Proprietary Systems.
Extensive knowledge of Verizon copper and fiber cable...
Ideal Companies: comcast, vonage, at&t, verizon, sprint
Tags for this Online Resume:
ds0, fios, dsl, isdn, 56k, network design
Recovery Unit Senior Supervisor Safe Act- CitiMortgage 13 years of service
I have over 15 years in the banking industry and a combine 7 years management experience. I am relocating to the Carson City NV area in December. I am looking to either continue my career with a banking institution or enter a new career and use my excellent management skills to lead others to success. I have experience in Managing teams day to day activities, creating process and procedure, coaching/development, estab...
QA Analyst
• Over 4 years of experience in IT with focus on Testing and Software Quality Assurance
• Strong knowledge on all phases of SDLC Strong working knowledge of Software testing (Functional, Integration, System, Quality Metrics).
• Experience as QA lead and involved in team development, budgeting, task allocation, monitoring, managing change
• Worked in Asset Management, Wealth Managment, Fund Management, Customer Relation...
Tags for this Online Resume:
SQL, Quality Center, ClearQuest, Toad, Java, QTP
Telcom Engineer
Conscientious Engineering professional who is highly focused and results-oriented, with proven ability to rapidly analyze and solve problems. Strong technical background, with attention to detail and ability to set priorities. Able to complete projects within deadlines and budgets. Working knowledge of Word, Excel, Visio, Microstation, and Verizon Proprietary Systems. Extensive knowledge of Verizon copper and fiber cable...
Ideal Companies: comcast, vonage, at&t, verizon, sprint
Tags for this Online Resume: ds0, fios, dsl, isdn, 56k, network design
