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Online Resumes with "Escalation Support"
Manager of Customer services
Motivates employees to improve performance and quality in a fast paced environment
Ideal Companies: ads
Tags for this Online Resume: Sales
Senior System Administrator - 11 years experience - New York
Enthusiastic, skillful and professional IT Operations Engineer, Network & Systems Administrator with over ten years of success, increasing responsibility and escalation support.
Tags for this Online Resume: VMWare, SAN, MCSE, Scripting, SharePoint
Application Support - 20 Years of Experience - Near 95070
I'm a technically proficient, proactive, results-driven professional with extensive experience in technical support (10 years) and software development (16 years) in the mobile device security and telecommunication sectors. My supervisory skills has allowed me to manage, coach, and develop accomplished worldwide technical support teams that have been successful in troubleshooting, resolving complex software features and sys...
Tags for this Online Resume: SF Bay Area, Technical Support, Director, Manager, Escalation Support, Customer Service, Application Support, Product Support
System Administrator - 20 Years of Experience - Near 77059
I am an IT professional with over 17 years of experience in server, web, and database administration, tier II/III escalation support, and analysis of various IT technologies for large to corporate enterprise environments. I am seeking a Windows Systems Administrator position with a quality organization that can utilize my extensive information technology experience, team spirit, and dedication to quality work.
Tags for this Online Resume: Houston, Windows, Systems Administrator, MCSE, CISSP, CCNA, VCA
Network Engineer - 5 Years of Experience - Near 75074
IT professional with over 15 years of experience in analysis, project management, senior administration, engineering, escalation support and troubleshooting for various technologies for medium to global enterprise environments and includes proficiency in routing, switching, security, voice, wireless, and data center technologies.
Network Administrator
Ideal Companies: Cisco, IBM, Microsoft, Eloyalty Corp, Core BTS, Alliant Technologies, Logicalis, Continental Resources, MTM Technologies, Presidio Network Solutins, Eplus Technologies Inc, Accenture, BT Americas, NSC Global, Acuative Corporation, Fidelus Technologies, Bluewater Communications Group
Tags for this Online Resume: Routers, Switches, DNS Servers, DHCP Servers, Web Servers Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, VoIP, RAID systems, Cisco ASA 5500, CDP, Frame-relay, PPP, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT), Redistribution, Tags, Filters, OSPF Virtual links, RIPng, RIP, RIPv2, OSPF, EIGRP, BGP, VTP, SNMP, SNMPv3, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, Multi-Area OSPF, NBMA, VLAN, HSRP, STP, SVI, CEF, Etherchannel, BPDU, Portfast, GLBP, VRRP., Records Management, Performance Appraisal for Managers, US Employment Law, Finance Fundamentals, Firewall
Help Desk Specialist - 7 Years of Experience - Near 11561
IT professional with over 7 years of experience with engineering, configuration, installation, administration, escalation support, maintenance, and troubleshooting of various technologies in a medium to large enterprise environment
Tags for this Online Resume: Tech Support, Information Technology, Help Desk
Manager - 20 Years of Experience - Near 77449
Providing results in an organization with well-defined, shared goals.
Ideal Companies: GE, BP, Exxon, Shell, Rice University, Microsoft, Memorial Hermann
Tags for this Online Resume: ITIL, CISSP, Trusted Advisor, Salesforce, Azure, Cloud, Windows Server, Leadership, Amazon, VMWare, Hyper-V, XenServer, XenApp, Citrix, XenDesktop, Virtualization, iOS, MacOS, Oracle DBMS, Systems Center, Visio, Project, Sharepoint, Results Oriented, Strategic Planning, Change Management, Disaster Recovery, Infrastructure Design, Release Management, Team Building, Vendor Relations, Budget Analysis, Defect Elimination, Storage, Software Development Lifecycle, Migration Planning, Data Center Design
Call Center Manager, Customer Service
Analytical strategist and results-oriented professional with a strong track record of delivering high impact initiatives in Service Delivery, Customer Relationship Management, Call Center, Customer Service as well as Staff Leadership, Training and Development. A recognized expert in operational efficiency who consistently plans, evaluates, validates and implements processes that reduce errors, increase productivity and dr...
Tags for this Online Resume: Service Delivery, Customer Relationship Management, Staff Leadership, Process Improvement/Analysis, Call Center Management
Help Desk Specialist - 16 Years of Experience
Summary of Qualifications A highly knowledgeable and detail oriented Network Technician with an exceptional record of troubleshooting Windows 7 and Windows XP & MS Office, hardware & software installation and excellent customer service. Relevant Accomplishments * Constantly praised for my attention to detail, customer service skills, excellent oral and written communication to end users. * Troubleshooting Windows 7, Network...
Tags for this Online Resume: Citrix, Exchange , Active Directory , Technical Support, Document Management , Windows 7, Application Support, Airwatch-MDM, Software, Laptop Computer
Team Leader - 20 Years of Experience - Near 68130
I have spent two decades in government and financial sectors planning, designing, configuring, installing, training, and gathering client feedback on complex systems. Throughout this experience I have continually found ways to improve upon systems and processes through technological integration with significant financial cost reductions and increases in client satisfaction. With each project, I have increased my expertise...
Tags for this Online Resume: Professional Services, SAN (Storage Area Network), Scheduling, Services, Structured Query Language, Support, Technical Support, Automation, Computer Analyst, Distribution, Infrastructure Planning, Service Recovery, Based Omaha, NE, World-Wide Travel from Omaha, NE, Relationship Management, Client Loyalty, Technical Project Management, Quality Assurance, Process Improvements, Risk Management, Mitigation, System Security, Data Integrity, Information Assurance, Staff Development, Mentoring, Employee Engagement, Cost-Containment, Streamlining Operations, Continuous Quality Improvement, Benchmarking, Emerging Technologies, Management Information Systems, Network Administration, Project Life Cycle, Software Development Life Cycle, Agile, Scrum, Real Time Data, Remote Systems Access, Microsoft Project, Visio, LAN, Networking, Cisco Routers/Switches, wireless, SSIS, Microsoft IIS web applications, SSL certificates, XSLT template Modification, SQL Tracing, Power Shell, Data Warehousing, Team builder
Network Engineer - 2 Years of Experience - Near 92081
SUMMARY Seasoned professional with professional and progressive technical experience in administration, analysis, installation, on-site support, escalation support, configuration and troubleshooting for various technologies and environments including proficiency in routing, switching, security, voice, wireless and data center. Also has previous customer contact and sales experience TECHNICAL CERTIFICATIONS & SKILLS * Cisco ...
Tags for this Online Resume: Network, Engineer, OSPF, EIGRP, Configure, Connectivity, Routing, Switching, CUCM, VPN, Nexus, LAN
