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Online Resumes with "Escalation Support"



Team Leader - 9 Years of Experience - Near 08854

Experience Summary * A seasoned analytics and consulting professional with ~9 years of industry experience as a SAS Consultant and Business Data Analyst with a strong understanding of Data Handling and Management, SAS, Project management, and Business Analysis. Project Summary This program supports the in-out of the company's innovative value-based programs. This includes the analyses of business KPIs and financial metrics ...

Tags for this Online Resume: Programming, Support, ETL, QA, Management, Data Extraction, Project Management, Requirements Analysis, SAS, Data Analyst

Quality Assurance Specialist - 20 Years of Experience - Near 84014

SUMMARY Innovative, energetic Quality Assurance Engineer with experience in Project Management, Development and Requirements Analysis, which gives me a unique understanding of what each department has to accomplish and the pressures they have to deal with. I have also worked with teams from India, South America, Ireland and China. This knowledge has made it much easier to communicate intelligently and more productively with...

Tags for this Online Resume: Applications, C# Programming Language, Test, Test Plans, Test Scripts, Selenium Framework, Defect Tracking, Servers, Team Foundation Server, Visual Studio, Automation, Permormace Testing, sql, agile, html

Network Engineer - 5 Years of Experience - Near 92069

Summary IT Professional with over 10 years of experience in implementation/deployments, administration/service requests, Tier 2/3 escalation support/ticket resolution, change management, analysis, and troubleshooting various network technologies which includes proficiency in routing, routing protocols, switching, security, firewalls, voice, wireless and data center technologies. Technical Certifications & Skills * Cisco Cer...

Tags for this Online Resume: Lan/Wan, Local Area Network, Wide Area Network, Troubleshooting, Firewall, Its, Open Shortest Path First IGP, Security, Support, Switches, cisco, EIGRP

Network Administrator

Summary IT Professional with over 7 years of experience in networking tools, implementation/deployments, Tier 2/3 escalation support/ticket resolution, change management, analysis, and troubleshooting various network technologies which includes proficiency in routing, routing protocols BGP/OSPF/EIGRP, switching, security, firewalls, voice, wireless and data center technologies. Technical Certifications & Skills * Cisco Cert...

Tags for this Online Resume: Its, Monitoring, Routers, Security, Switches, Voice, Wireless, Firewall, Troubleshooting, IEEE

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Network Security Engineer - 15 Years of Experience - Near 30110

Summary IT Professional with over 7 years of experience in implementation/deployments, administration/service requests, support, change management, analysis, and troubleshooting various network technologies that includes proficiency in routing, routing protocols, switching, security, firewalls, voice, wireless and data center technologies. Technical Certifications & Skills * Cisco Certified Network Associate - Route & Switc...

Tags for this Online Resume: Cisco Routers ASRs/ISRs, Cisco Catalyst/Nexus, Juniper, Citrix, H3C and HP Routers & Switches, WAN, LAN, TCP/IP, Cisco IOS, Spanning Tree Protocol, BPDU, CDP, ACL, NAT, PAT, RIP, RIPv2, OSPF, OSPFv3, EIGRP, BGP, MPLS, VTP, SNMP, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, VXLANs, Multicast routing, HSRP, SVI, CEF, Etherchannel, Portfast, VSS, VPC., Cisco Security Manager Suite, Cisco ASA 5500 series firewalls, Cisco FWSM, Cisco IPS/IDS, Cisco ACS, Advanced Firewall Manager (AFM), Cisco ASA 1000V cloud firewall, Checkpoint Firewall, Juniper SRX series, Palo Alto, AAA, TACACS+, RADIUS, SSH, VPN, IPSec, SSL/IPSec, Data Loss Prevention, Data Management Zone, Pretty Good Protection (PGP), Public Key Infrastructure (PKI), Internet Key Exchange Policy, Port Security, MAC Address Filtering., Cisco WLC, IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, LWAPP, Aironet, HP MSM 760 WC, Bluetooth, Avaya, AURA - Voice Over Internet Protocol (VoIP), VoIP/SIP, CUCM, UCCM, UCCX, MGCP, RSTP, SCCP, STP, Quality of Service (QoS), PoE, MMDS, LMDS, CCK, DSSS, Wireshark, Remedy, Cacti, Nagios, Solarwinds, Server, Sniffer, Ethereal, Orion – VMWare, F5 Big-IP LB (GTM/LTM) iRules if and expressions, variables, switch, catch, TCL list handling, debugging, etc.), Citrix Netscaler, Cisco AnyConnect VPN mtg, Cisco Prime, Meraki Cloud-Based - Splunk, SNMPv2c, SNMPv3, DNS, DHCP, FTP, Telnet, HTTP(S), tunneling protocols, PTP, SFTP, RDP.

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Financial Specialist - 20 Years of Experience - Near 60602

To work for an established financial company, in a position I can enjoy and flourish in.

Ideal Companies: Investment advisors

Tags for this Online Resume: Accounting, Data Migration, Integrate, Management, Portfolio Management, Commissions, Distribution, Liquidity, SMA, finance, Salesforce, Bloomberg, FiServe, Trading, Vestmark, Excel

Postsecondary Teacher - 11 Years of Experience - Near 29376

CURRICULUM VITAE: Sharon Woodruff Team excellence instructor, facilitator, and trainer. Proven managerial, interpersonal, and training skills. Work History Title: Senior Clinical Research Associate Company/Location United BioSource Corporation Kansas City, MO/Regional United States Dates July 2014 - January 2015 Accountabilities Implement and monitor clinical trials for medications and devices to ensure sponsor and invest...

Tags for this Online Resume: South Carolina, Training, New Hire , Business, Education, Postsecondary, Excellence

Information Technology Manager

Performed as a Senior Support Engineer for Hewlett-Packard and was elected to become a Resident Account Engineer Lead for Boeing Data Center. RESULTS: Independently led an on-site team of support engineers. Supported the secure site at Boeing and Government Sites (EOUSA and USPS) * Delivered engineering support for multiple corporate moves and implemented new client server technologies at multiple sites. RESULTS: Customer s...

Tags for this Online Resume: Inventory, Receivables, Test, Logistics, Services, Diagnostics, Microsoft, project manager, trainer, Construction, manager, assistant manager

Engineer - 7 Years of Experience - Near 77407

Summary IT professional with over 7 years of experience in administration (service request), monitoring, change management/documentation, configuration, deploying, and escalation support (ticket resolution) of various network technologies for medium to corporate environments with proficiency in routing, routing protocols, switching, security, firewalls, wireless and data center technologies. Technical/Professional Certifica...

Tags for this Online Resume: Documentation, Support, Management, Telecommunications, WAN Support, WAN Technologies, Wide Area Network

Project Manager

SUMMARY: I am a seasoned professional with ten plus years experience in Project Management (IT and Telecom) I am an energetic, innovative individual that is a skilled team leader and player with a full knowledge of SDLC methods and procedures. Proficient in: MS Office Suite, Java/Oracle based application deployments and enhancements. Product Knowledge of: Voice Over IP, LightSpeed, U-verse. Software Use Case Modeling, Info ...

Tags for this Online Resume: Voice, Information Technology, Software, Software Development, Telecommunications, Cisco, Documentation, AT&T, Frame Relay, ISDN, sql, linux, agile

Network Engineer - 3 Years of Experience - Near 75051

Seeking a networking professional position within a quality organization to utilize my skills in network engineering and administration, escalation support and systems administration, with the potential for advancement. I work effectively and efficiently as a team member or independently under minimal supervision to support the Network Environment.

Tags for this Online Resume: Troubleshooting, Local Area Network, Network Management, Networking, Open Shortest Path First IGP, Performance Monitor, Planning, Protocol, Root Cause Analysis, Router

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