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Online Resumes with "Customer satisfaction Survey"
Chemist
QUALIFICATIONS * Ability to participate in development, optimization, and validation of analytical methods. * Project leader: responsibility for projects, e.g. method improvements, implementation of new methods and instrumentation. * Extensive knowledge and skills in telecommunication project management and customer service. * Ability to record, analyze, review data, maintain analytical lab instruments and laboratory suppli...
Tags for this Online Resume: Appraisals, Support, Wireless, Data Entry, Management, QA/QC, AT&T, Ethernet, Internet, OC-3, chenistry
Telecomm Specialist - 4 Years of Experience - Near 45069
SUMMARY SKILLS EXPERIENCE 03/2016 to 07/2017 02/2014 to 03/2016 06/2013 to 02/2014 06/2010 to 06/2013 STONE OH 45212 C: 513-708-1924 zakstone7@gmail.com Client-focused File/records maintenance Quick learner Excellent Customer Service Skills Project Manager - Implementation Cincinnati Bell Business - Cincinnati, Ohio * Manage implementation of managed VOIP platform from contract signing through first month of billing. * Coll...
Tags for this Online Resume: customer service skills, Management, Project Management, Project Manager, Routers, Switches, Telephony, Billing, Call Center, Complaints, html, agile, it jobs, javascript
Claims Manager/Analyst, Client Relationship Manager-20+ years experience-Greater Los Angeles Area
Professional Summary Accomplished claims manager with technical commercial liability claim expertise. Service oriented, with a collaborative style resulting in a high client retention, superior quality audits, statistical trends and customer satisfaction surveys. Proven leadership, managerial, organizational and communication skills. Seeking a challenging position which affords the best use of my skills and experience to th...
Tags for this Online Resume: Quality, Retention, Audit, Litigation, Management, Pricing, Communications, Statistics, Workers Compensation, Communication Skills, insurance, customer service, collaborative, team building, metrics, results, litigation management
Manager - 10 Years of Experience - Near 23456
ACCOMPLISHMENTS * Developed IT Playbook including, standard operating procedures, incident management, communication plan, D/R and capacity planning, Reporting, Escalations, Tools, Contacts Lists * Successfully created change control process by implementing change control procedures within the Help Desk and MIS organization * Successfully created and implemented customer satisfaction survey resulting in a customer satisfact...
Tags for this Online Resume: Help Desk, ACD, Automatic Call Distribution, Call Center, Support, Technical Support, Asset Management, Budgeting, Capacity Planning, Certified Insurance Counselor
Distribution manager - 20 Years of Experience - Near 43016
I am looking for the opportunity to join a team and help that team with problem-solving, and personnel management. I have strong customer facing skills and experienced in developing and executing strategic plans. I have change management skills and given the opportunity; I believe I can strengthen a team. I have served as a project manager as well as a manager of people and I have agile development experience.
Ideal Companies: UPOX, Ohio Health, Big Lots. XPO,
Tags for this Online Resume: Inventory, Audit, Budgeting, Forecasting, Planning, Sales, Sales Analysis, Strategic Planning, Due Diligence, manager, Account Management, Distribution, Change Management, Agile, Project Management, Program Management, Product Management, Accounts Receivable, Training, Mergers & Acquisitions
Senior Manager
SUMMARY Dynamic leader with expertise in sales, marketing, dealer and distributor relations, strategic planning, program and project management, and customer relations. Personable, dedicated, and results oriented, with the ability to work well with others to achieve common goals. Willing to travel. AREAS OF EXPERTISE * Sales & Marketing * Management * Administration/Operations * Events/Meeting Planning Organizational Skills...
Tags for this Online Resume: Sales, Sales Support, Support, Marketing Management, Business Development, Business Development Manager, Forecasting, Travel, Documentation, Management, operations, sales, outside sales, business development, inside sales, sales representative, marketing, account executive, account manager, legal
Project Manager - 20 Years of Experience - Near 75070
KEY QUALIFICATIONS * * Project Management/Coordination * Business Requirement Development Sessions * Selection/Testing/Evaluation of software * Project Health Reporting to Senior Executives * Policy and Procedure Gap Analysis * Experienced Managing and Prioritizing tasks * Excellent Verbal and Written Communication Skills * Curriculum/Instructional Design * Service Level Agreements (SLAs)/Metrics/KPIs * Systems Testing * PM...
Tags for this Online Resume: Aerospace, Management, Documentation, Business Requirements, End-user Training, Microsoft PowerPoint, Project Management, Project Manager, Scheduling, Training
Account Manager
ACCOMPLISHMENTS Leadership * Drove successful efforts to enhance company image and increase community Visibility by partnering with Education, Safety Services, Community Resource Center (volunteer work, food distribution) and Veterans (Veterans and Memorial Day sponsorships). * Led Emergency Response Crisis Management effort after environmental release with neighborhood cleanings, call center set up, community walk, farmers...
Tags for this Online Resume: Sales, Customer Service, Call Center, Cash Flow, Cash Flow Management, Cold Calling, Communication Skills, Complaints, Customer Relationship Management, Excellent Communication Skills
Medical Office Manager
Summary of Qualifications A highly motivated, healthcare professional with over 16 years of medical office, diagnostic center and management experience. Experienced with PCMH, Press Ganey customer satisfaction surveys, Wellmed Medical, and revenue cycle management with a proven ability to organize a healthcare facility. Commited, loyal, and hard worker with excellent communication and teamwork skills.
Tags for this Online Resume: Budgetary, Budgeting, Documentation, Financials, Human Resources, Insurance, Inventory, Inventory Control, Managed Care, Management
Customer Service Representative - 20 Years of Experience
SUMMARY Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I offer a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Top representative in department with customer satisfaction. Maintained 100% reliability. Top QA scores as well as 100% customer satisfaction surveys.
Tags for this Online Resume: Reliability, Surveys, Test, Customer Service
Customer Service Manager - 20 Years of Experience - Near 78664
Summary Experienced Contact Center Leader! Vast experience in all aspect of a successful contact center operation. Proven experience in process and performance improvement in single to multi-site and international operations. Skills include: * Customer service leadership * Program management * Account management * Experience engineering * Strategic planning * Team building and motivation * Customer Satisfaction/NPS * Contac...
Tags for this Online Resume: Contact Center, Operations, Brand experience, Customer Service, Technical Support, Productivity, Process improvement, Training and Development, Quality Assurance, Leadership Development, NPS, cost reduction, call center, customer service, sales
Medical Office Manager
Summary of Qualifications A highly motivated, healthcare professional with over 16 years of medical office, diagnostic center and management experience. Experienced with PCMH, Press Ganey customer satisfaction surveys, Wellmed Medical, and revenue cycle management with a proven ability to organize a healthcare facility. Commited, loyal, and hard worker with excellent communication and teamwork skills.
Tags for this Online Resume: Budgetary, Budgeting, Documentation, Financials, Human Resources, Insurance, Inventory, Inventory Control, Managed Care, Management
