Professional Summary Accomplished claims manager with technical commercial liability claim expertise. Service oriented, with a collaborative style resulting in a high client retention, superior quality audits, statistical trends and customer satisfaction surveys. Proven leadership, managerial, organizational and communication skills. Seeking a challenging position which affords the best use of my skills and experience to the benefit of the business by improving efficiencies, satisfaction and profitability.

Highlights:

• Quality
• Retention
• Audit
• Litigation
• Management
• Pricing
• Communications
• Statistics
• Workers Compensation
• Communication Skills
• insurance
• customer service
• collaborative, team building, metrics, results, litigation management