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Online Resumes with "Customer Service Management "



Customer Service Manager

Summary Call center professional with over 20 years of call center and customer service experience and over 15 years of experience in a supervisory role. I am an excellent communicator who is empathetic and compassionate with a strong desire to help people. As you can see by my resume, I was with the same employer for over 20 years. You can count on me to be responsible, loyal, and dedicated. I would make positive contribut...

Tags for this Online Resume: Fraud, Litigation, ACD, Automatic Call Distribution, Call Center, Customer Service

Information Technology (Entry Level) - 0-1 Year of Experience - Near 07960

AREAS OF EXPERTISE Catering, Supervision Training Budgeting Customer Service Management Branch Sales Fleet Management Business to Business Quality Assurance Quality Control Inventory Menus Food Safety Food preparation Auditing Inspection Compliance MS Word MS Excel MS PowerPoint 2015 - 2016 Fliklifestyles Assistant Director Responsible for supervising 40 plus employees. Responsible for coordinating catering events. Ensured ...

Tags for this Online Resume: Accenture FOUNDATION, Accounting, Audit, Budgeting, Compliance, Customer Service, Fleet Management, Food Service, Microsoft Word, Quality, Quality Assurance, Quality Control, Sales, Test, Training, A+, Network + Active Directory,Customer Service,Microsoft Word,Training

Customer Service Manager - 13 Years of Experience

SUMMARY OF QUALIFICATIONS * Strong Agile program/project management capability, able to multi-task and advance activities across multiple concurrent work streams. * Extensive experience in training strategy and Instructional Design using role-based, agile and blended learning development and delivery solutions of Enterprise Software Products to customers, partners and internal staff. * Exceptional communication and interper...

Tags for this Online Resume: Infrastructure, Oracle, Adobe Photoshop, Cisco, Customer Relationship Management, Documentation, Engineering, HyperText Markup Language, Integrate, Mechanical Engineering

Customer Service Manager - 20 Years of Experience - Near 90065

SUMMARY With over 20 years of experience in IT Services, having spent the last 10 in Account Management, Service Delivery & Customer Relationship on a global scale. Collaborates with clients & nurtures strong business relationships by being their customer advocate & managing the Total Customer Experience. Able to build & maintain strong relationships with Clients at senior management level and below. Partners with Clients &...

Tags for this Online Resume: Hewlett Packard Enterprise, P&L, ITIL, Business Development, Customer Accounts, Relationship Management, Database Maintenance, Results Oriented, Financial Management, Management, Thinks outside the box, Go starter

Customer Service Manager - 15 Years of Experience - Near 48092

Areas of Expertise * Client Retention

Tags for this Online Resume: Call Center, Customer Service, Quality Assurance, Test, Documentation, End-user Support, Information Technology, Support, Training, Development Initiatives

Customer Service Manager - 4 Years of Experience - Near 92656

I have over 10 years of experience in supervising, managing and leading others. I am an extremely motivated and goal oriented person that doesn't shy away from hard work. I have an extensive back ground in customer service, call centers and the ever growing E-commerce industry. I have developed policies and procedures with the goal of improving service and site functions. I have also developed and reached sales goals and ha...

Tags for this Online Resume: Accounting, Email, Fraud, HR, Human Resources, Inventory, Networking, Oracle, Policies and Procedures, Recruiting, Customer Service, Training

Customer Service Manager - 10 Years of Experience - Near 77373

Tags for this Online Resume: Inventory, Documentation, Quality Assurance, Data Entry, Customer Service, Financial Reporting, Merchandising, Inventory Control, Weapons, Compliance, Administrative, Data Processing, Microsoft Suite, Supply

Customer Service Manager - 13 Years of Experience - Near 33173

Tags for this Online Resume: Banking Industry, Investment Services, Services, Teller, Underwriting, Insurance, Billing, Certified Public Accountant, Customer Service, Data Entry

Customer Service Manager - 7 Years of Experience - Near 27539

Experienced healthcare program and project manager with proven success in large and small venues. Demonstrated skills in overseeing information technology processes. Strong ability to develop and maintain key business relationships. Background in working on and teaching electronic medical records systems to practice managers. Knowledgeable in ambulatory clinical workflow. Well-versed in applications deployment testing.

Tags for this Online Resume: Customer Service, Policies and Procedures, Management, Integrate, Medical, Acceptance Testing, Assessments, Benefits, Corporate Accounts

Customer Service Manager

Resume Summary Small Business owner with an opportunity to sell his business ventures for profit. I possess a wide array of experience including development of personnel, project management, client relations and call center management. Career Highlights Worked in a paired leadership model coordinating efforts with Companies senior management team and BPO agencies. Manage day to day project activities for multiple resources ...

Tags for this Online Resume: Management, Project Methodologies, Customer Relationship Management, Billing, Call Center, Operations Manager, Business Development, Leadership, P&L Accountability, Reporting Tools, Business Process Manager, Outbound, Inbound, Dialer

Customer Service Manager - 11 Years of Experience - Near 60610

Manager

Tags for this Online Resume: Microsoft Excel, Microsoft Outlook, Microsoft Word, Quick Books, Quickbooks, SAP, Account Manager, Autocad, Autodesk AutoCAD, IBM AS/400