Description
I have over 10 years of experience in supervising, managing and leading others. I am an extremely motivated and goal oriented person that doesn't shy away from hard work. I have an extensive back ground in customer service, call centers and the ever growing E-commerce industry. I have developed policies and procedures with the goal of improving service and site functions. I have also developed and reached sales goals and have been able to reduce call and chat abandonment rates. I'm a proven educator, coach and mentor that has created, and implemented countless training manuals. I'm searching for another opportunity to advance my career with a rewarding job that allows me to apply my experience, knowledge and love for fast paced environments.
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