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Online Resumes with "Customer Service Call Center Manager"
Customer Service Manager - 16 Years of Experience - Near 44320
CAREER SUMMARY Customer Service / Call Center Manager with specific expertise in resolving complex member and employee concerns. Strong background in problem solving, issue analysis, process improvement, training and team development. Demonstrated ability to work closely with employees of diverse backgrounds, developing and improving performance, with documented accountability. Project management duties completed as needed....
Tags for this Online Resume: Management, Complaints, Call Center, Training, Support, Customer Service, Quality Assurance, Statistics, Test, Administrative Assistant, quality assurance
Workforce Manager - 20 years
Professional Customer Service and Call Center Manager with 24 years of experience in fast-paced customer service and call center environments. My goal is to acquire a position where my Customer Service and Workforce Management leadership skills, experience and in depth training will ensure customer elation, company growth, department success and career advancement.
Ideal Companies: Dell , Facebook, Google
Tags for this Online Resume: Workforce, Manager, Aspect, Austin, Customer, Staffing, Customer Service, Audit, Management, Resource Management, Training, AVAYA, Cms, MicroStrategy, Automation, management, manager, Reporting
Program Manager - 20 Years of Experience - Near 79423
I am an expert in MS OFFICE Suite of tools, AGILE AT&T Certification, Six Sigma Green belt certification, 17 years of Customer Service Call Center management experience, 7 years Project/Program Management experience. I have exceptional organizational skills, time management, supervisory skills, training, building training materials, incident management, problem resolution, administrative responsibilities for complex teams,...
Tags for this Online Resume: Forecast, Management, Network Services, Networking, Project Management, Services, Agile, Apple Newton, AT&T, Communication Skills, AGILE Certification, MS OFFICE Expert, Project Manager, Data Analyst, Customer Service Manager
Customer Service Manager - 20 Years of Experience - Near 21121
SUMMARY Experienced Customer Service / Call Center Management Professional with expertise in various aspects of the call center industry while leading teams to perform to the highest standards to exceed customer and company expectations. Proven ability to quickly learn different industries, effectively apply acquired knowledge to manage successfully.
Tags for this Online Resume: Documentation, Quality Assurance, Test, Call Center, Call Center Sales, Payroll, Process Improvements, Sales, Scheduling, Account Manager, call center
Customer Service Manager - 20 Years of Experience - Near 60102
SUMMARY Driven Customer Service/Call Center Manager with proven track record of call center development. Strengths include team building, training development, quality assurance and setting metrics and measurements. Background includes sales and service of consumer products and services, business-to-business sales within levels of client management.
Tags for this Online Resume: Services, Training, Distribution, Quality Assurance, Software, Test, Logistics, Sales, Scheduling, Transportation, customer service, sales, call center
Financial Manager, Branch or Department - 17 Years of Experience - Near 74136
COVER LETTER: To Whom It May Concern: I have worked in the collection industry for the past seventeen years with office responsibility for the past five. I am comfortable working with set goals and understand the drive needed to impact performance. I am currently looking for a credit / collections / customer service / call center management role in the Tulsa area or a similar remote opportunity. I bring a vast knowledge of ...
Tags for this Online Resume: Collection, Inventory, Inventory management, Management, Audit, Coding, Credit Card, Loans Servicing, Retail, State Tax
Director
COVER LETTER: To Whom It May Concern: I have worked in the collection industry for the past seventeen years with office responsibility for the past five. I am comfortable working with set goals and understand the drive needed to impact performance. I am currently looking for a credit / collections / customer service / call center management role in the Tulsa area or a similar remote opportunity. I bring a vast knowledge of ...
Tags for this Online Resume: Collection, Management, Audit, Coding, Credit Card, Loans Servicing, Retail, State Tax, collections
Benefits Specialist
Tags for this Online Resume: Account Manager, Benefits, Cancer, Deposits, Financial, Financial Statements, HR, Human Resources, Insurance, Landscaping
Senior Manager, Functional Excellence
Tags for this Online Resume: Distribution, Call Center, Call Center Management, Customer Service, Logistics, Management, Diversity, HR, Human Resources, Business Strategies
Director
Tags for this Online Resume: Call Center, Account Management, Data Warehouse, Help Desk, Management, Process Improvement, Quality Assurance, Remedy, Services, Shared Services
