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Online Resumes with "Cti"
System Engineer
SUMMARY: * CRM implementations and CTI including: Genesys, Virtual Hold, Symon, Witness, Telephony@Work, Intervoice, Web Sphere and Rockwell, Edify, GVP 8.x IVR systems.
Tags for this Online Resume: Call Center, Documentation, Integrate, System Testing, Test, Interactive Voice Response, Siebel, AVAYA, Customer Relationship Management, Request for Proposal
Engineer
SUMMARY OF EXPERIENCE AND QUALIFICATIONS Over 26 years of hands-on experience in validation/verification, avionics engineering systems and support, firmware/software quality assurance (FW/SW QA), aircraft cabin system management, weapons systems analyst/programming, project and configuration management tools, created project requirements, systems engineering, MIL-STD-498 software documentation, integration, testing, and cre...
Tags for this Online Resume: Oracle, Project Management, Project Manager, Quality Assurance, Relational Database, Risk Management, Root Cause Analysis, Software, Software Quality Assurance, Software Testing
Supply Chain Manager
PROFILE Distribution systems and warehouse operation professional with 20+ years of experience across a broad range of supply chain and logistics industry disciplines. Proven track record of combining vision and strong industry knowledge with well-developed operation management, leadership skills and ability to support company policies. Division strategy goals to include process improvement, safety in the work place, team b...
Tags for this Online Resume: Customer Service, Distribution, Logistics, Packaging, Supply Chain, Best Practices, Compliance, Computer Telephony Integration (CTI), D.O.T., Fleet Management
Project Manager - 20 Years of Experience
AREAS OF EXPERTISE * * IT Project Manager/Technology Delivery Manager * Infrastructure Technology Migrations * SD WAN Migrations * Life Cycle Process Creation * Voice and Data System Design * Solutions Planning & Engineering * IP and SIP Technology * Unified Communication * Voice Messaging * Hospitality Solutions * IVR Applications Design * Technical Presentations and Demonstrations * Voice Technical Support Engineering * W...
Ideal Companies: Verizon, Cisco, AT&T
Tags for this Online Resume: Communications, Computer Telephony Integration (CTI), Data Communications, Desktop Computer, Email, Engineering, Gateways, Infrastructure, Interactive Voice Response, Management
System Engineer
SUMMARY: CRM implementations and CTI including: Genesys, Virtual Hold, Symon, Witness, Telephony@Work, Intervoice, Web Sphere and Rockwell, Edify, GVP 8 .x IVR systems.
Tags for this Online Resume: Call Center, Documentation, Integrate, System Testing, Test, Interactive Voice Response, Siebel, AVAYA, Customer Relationship Management, Request for Proposal
Telecomm Specialist - 6 Years of Experience - Near 95623
Detail oriented IT professional with a penchant for process improvement. * 25+ years of experience delivering individual user and enterprise-wide solutions. * Thirst for understanding next-gen technology and how it may benefit the organization. * Ability to interface positively and influentially with management, staff and customers. Expertise * Customer Satisfaction * Maintenance and Support Management * Vendor Relations * ...
Ideal Companies: 1964
Tags for this Online Resume: Telecommunications, Automotive, AVAYA, Call Center, Computer Telephony Integration (CTI), Desk Top Support, Desktop Computer, Genesys, Information Technology, Interactive Voice Response
Sales Representative - 20+ Years of Experience - Near 32258
Tags for this Online Resume: Management, Advertising, Business Development, Computer Telephony Integration (CTI), Customer Service, Install, Marketing Management, Microsoft Office, New Business Development, Sales
Customer Service Manager - 14 Years of Experience
A creative program manager that "sees the big picture" and masters the details to achieve immediate and long-term project success. A strategic life cycle project planner successful at creating globally accepted strategies that apply client troubleshooting (interpretation analysis resolution) strong analytical organizational and interpersonal skills. * Analyzes and manages risks and interdependencies within and across projec...
Tags for this Online Resume: Management, Program Manager, Firepond Contact Center, Sales, Accounting, Coaching, Customer Relationship Management, Messaging, Microsoft SMS, Quality, call center
Vice President - 30 Years of Experience
Results focused accomplished corporate executive with diversified experience in consumer products, copiers, RV and boating industries. Extensive experience in leading cross functional groups and delivering high quality results which have increased bottom line profitability and improved brand awareness and consumer loyalty. Over the course of my employment history I have built an extensive background in manufacturing process...
Tags for this Online Resume: Computer Telephony Integration (CTI), Documentation, Product Design, Xerox, Distribution, Project Leader, Project Management, 5S, Budgeting, management, vice president, director, consumer products, marketing, product development, brand development, operations, manufacturing, engineering, program management
Project Manager - 8 Years of Experience - Near 15209
AREAS OF EXPERTISE SAP SD/SM/LE Modules Esker Deliveryware EDI Change Management SAP GTS Import/Export Process Re-engineering Project Management SAP Workflow
Tags for this Online Resume: Computer Telephony Integration, Computer Telephony Integration (CTI), Integrate, Information Technology, SAP, Management, MatrixOne, Project Management, Project Manager, SD
Customer Service Representative - 7 Years of Experience - Near 83605
Tags for this Online Resume: Computer Telephony Integration (CTI), Hewlett Packard, Packaging, Assembly Line, Billing
Quality Assurance Specialist - 18 Years of Experience - Near 95124
Summary Highly accomplished manager with 20 years of experience in software quality engineering. A respected technology leader, successful in driving projects through motivation, coaching, and mentoring of global engineering teams. Proven ability to conduct accurate needs analysis, solve problems, assess technical capabilities, conduct strategic planning and build teams. Core competencies include: * Management of offshore, ...
Tags for this Online Resume: Offshore, Automation, Customer Relationship Management, Sqa (Testing Sw Tool), Test, Test Cases, Black Box Testing, Computer Telephony Integration (CTI), Load Testing, Management
