Description
A creative program manager that "sees the big picture" and masters the details to achieve immediate and long-term project success. A strategic life cycle project planner successful at creating globally accepted strategies that apply client troubleshooting (interpretation analysis resolution) strong analytical organizational and interpersonal skills. * Analyzes and manages risks and interdependencies within and across projects and formulate plausible solutions/contingency plans in consultation with stakeholders Functions independently with limited work direction * Engages with global business stakeholders to gather/analyze requirements and map them to solutions that leverage contact center functionality. roles sharing rules CTI integration and reports. 6 years' experience in Project Risk Vendor and/or Procurement management.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Fxcm Global Services Llc (A $1.62 Billion Global Retail Foreign Currency Group) | Program Manager Fx Product Sales & Service Contact Center Product Owner Global Client Liaison, Nfa | 6/2011 - 4/2017 |
| Fxcm Forex Capital Markets Llc | Fx Operations And Client Onboarding Specialist | 6/2004 - 10/2005 |
| Muriel Siebert & Co., Inc. (An $80 Billion Discount Brokerage Group) | Contracted Specialist Client Services Manager | 1/2002 - 3/2004 |
| Citigroup Investment Services | Assistant Manager | 5/1999 - 5/1999 |
| Trading & Client Services | Avp, Team Leadership | 1/1988 - 5/1999 |
Accomplishments
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