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Online Resumes with "Call manager"
Responsible for all network and system implementations, integration projects.
To continue to advance in my professional career in the field of Information Technology to the fullest and improving quality support and enhancing productivity. For business who looks for hard working individuals
Tags for this Online Resume: SNMPc Network Manager, Encryption Devices (KG-175, KIV-7, KIV-19, Active Directory Services, Cisco VoIP Phones, Cisco Call Manager , Cisco Router/Switches
Customer Service Manager, Call Center
Result-driven management executive with 15 years’ experience in training, development and project management, including 13 years call center management in high-volume operations. Skilled as internal consultant in analyzing existing operations and implementing the strategies, process and technologies to improve productivity and efficiency. Expert in facilitating change in a workforce to support organizational operating, fin...
Tags for this Online Resume: Call Center Manager, Customer Service Manager, Call Center Ops Manager, Outbound Call Manager, Client Service Manager , Client Service Supervisor, Call Center Supervisor, Outbound Call Supervisor, Sales Manager Call Center, Data Entry Manager, Data Entry Supervisor, Contact Center Manager, Monitoring Station Manager
Application Support
Tags for this Online Resume: Network Administrator, System Administrator, Tech support, Help Desk, Engineer, CallManager, Cisco, Switches, Protocol, TCP/IP, EIGRP, BGP, OSPF, Cisco Unity Manager, Security Clearance
Alumnus of Customer Service Excellence
At the rick of sounding cliche', I deliver the complete Customer Service Experience, The " Nordstrom" experience if you will. This includes Sales, Personal Service, Problem-Solving, Commitment to aquiring and retaining the customer.
Eagle in Leadership
Highly accomplished and results-driven professional with over nine years of I.T. experience possessing superior system support skills. Strong background in new systems installation and administration that increases company profit. Solid track record of consistently exceeding corporate goals through strategic planning, systems administration and project execution with emphasis on: Dialer Systems Management, Systems Support, ...
Ideal Companies: Any company
Accomplished Customer Service Director
Highly experienced professional, offering extensive experience in business development, operations, customer service, marketing, training, and sales. Possess expertise in execution of progressive managerial concepts, and systems, that significantly build productivity, and efficiencies. Accomplishments: • Project owner and lead, in successful implementation and recent upgrade of Automated Call Distribution (ACD), and Qual...
Tags for this Online Resume: Customer Service , Call Center, Project Management
Health Administrator
answer incoming calls, manage schedules, plan meetings, create presentations and marketing materials, maintain project management software, generate reports and materials as requested, and supporting business group with various projects, activities, and tasks as needed. Correspondence, e-mail, handling expense reports, making travel reservations, coordinating general office needs and handling of confidential material. Sched...
Ideal Companies: Fortune 1000 Fortune 500
Network Engineer
Steve Busby Network /Administrator/Electrical Engineer 802 Bella Vida Blvd. Orlando, Florida steved.busby@yahoo.com 321.917.7249 407.207.1757 PROFESSIONAL SUMMARY: • Provide Documentation, Instructions, Drawings, Customer Oversight and Configs; built Templates for Routers/Switches/Firewalls, Parts List and Project Schedule using VISIO, Maximo, MS Project, Excel, Access, Power Point and Word. Provide Level I, II and III N...
Tags for this Online Resume: Cisco, Microsoft, Network_Designs, Documentation, Opetation, Network_installation, Designs & Implementation
Application Support
Tags for this Online Resume: Cisco security, Cisco , Juniper, Unified Call manager , McAfee, Sonicwall
Workforce Mangement Analyst
I love the challenges and obstacles of the Workforce Management environment. I am seeking employment within a company that has solid dynamic history and offers growth potential.
Tags for this Online Resume: Analyst, Scheduling, WFM system administrator, Real time call management, Reporting
Director Healthcare Call Center, Jackson, MS
I would like to obtain a position that will allow me to analyze healthcare processes regarding claims or call center to ensure they are compliant with the policies that govern the processes. I have experience in analyzing claims and proposing processes that decrease the number of pended claims.
Tags for this Online Resume: Medicare knowledge, Medicaid Knowledge, Federal Insurance Knowledge, Avaya Call Management System, IEX Call Management System, Forecasting
Sales Professional Looking For a Change in the Telephony World
Would like to have a new challenging job. I am a someone that can work together on a team, or can strive on my own. Doesn't mind cold calling, warm calling, or managing accounts. I love working with people, and customers.
Ideal Companies: Verizon, Fontier, AT&T, Any CLEC Companies. Wirless Phone Companies also.
Tags for this Online Resume: sales, cold calling
