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Online Resumes with "Avaya Call Management System"



Director Healthcare Call Center, Jackson, MS

I would like to obtain a position that will allow me to analyze healthcare processes regarding claims or call center to ensure they are compliant with the policies that govern the processes. I have experience in analyzing claims and proposing processes that decrease the number of pended claims.

Tags for this Online Resume: Medicare knowledge, Medicaid Knowledge, Federal Insurance Knowledge, Avaya Call Management System, IEX Call Management System, Forecasting

Business Analyst - 20 Years of Experience - Near 75081

Professional Summary Broad product knowledge and strong customer service management experience with hands-on involvement in the telecommunications industry. Versatile background with expertise in Sales, Sales Engineering, Transport Design Engineering, Customer Service, Project Management, Application Support, Call Center Management, Network Operations and Technical Training. Highly motivated enthusiastic customer orientated...

Tags for this Online Resume: Management, Switches, Engineering, Systems Analyst, T1, Documentation, Macro (Predefined Code), Project Management

Featured Profile

Business Analyst

With Successful Managerial experience, demonstrated will be the ability to receive coaching/training by manager and to manage others, while guaranteeing a return of profit and company growth. Evidence immediately are the qualities emulated with a few of the following qualifications: Analysis from staffing modeling to forecasting and scheduling for efficiency. Listed below will show Extensive Knowledge in Troubl...

Ideal Companies: Any

Tags for this Online Resume: Aspect, Telecom, Support Analyst, Help Desk Analyst, Evolve, Power BI, C#, Visual Basic, MS Access, SQL, Crystal Reports, IEX, WFM