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Customer Service Manager, Call Center
Result-driven management executive with 15 years’ experience in training, development and project management, including 13 years call center management in high-volume operations. Skilled as internal consultant in analyzing existing operations and implementing the strategies, process and technologies to improve productivity and efficiency. Expert in facilitating change in a workforce to support organizational operating, financial and quality objectives. Strong P&L management, cross-company strategic project management, information technology, human resources and benchmarking experience.
Collections Agent
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Collections Agent |
Education level: |
High School/GED |
Will Relocate: |
Yes |
Location: |
Westminster, CA |
