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Online Resumes with "Call center supervisor"
Customer Service Manager - 15 Years of Experience - Near 85016
Summary of Qualifications I have been rolled back and am currently a call center supervisor. I have over 15 years as a lead staff\supervisor experience.
Tags for this Online Resume: Documentation, Email, Program Manager, Quality, Quality Assurance, Quality Control, Recruiting, Risk Management, Security, Management, Customer Service, Technical Support
Customer Service Supervisor - 1 Years of Experience - Near 11422
Summary Call Center Supervisor with over ten years of extensive experience in relationship management, business administration, strong communication, leadership and problem solving skills. Motivated leader and team player delivering exceptional quality assurance, boosting efficiency and contributing to revenue growth. Areas of expertise include: Quality Assurance Client and Customer Service Staff Development Implementation ...
Tags for this Online Resume: Customer Service, Management, Payroll, Workforce Management, AVAYA, Forecasting, Genesys, Call Center, ACD, Automatic Call Distribution
Project Managers - 20 Years of Experience - Near 80227
Technical Call Center Supervisor/Manager
Tags for this Online Resume: Denver , Leader, Metrics Analysis, Creative, Mentor, Cellular, Wireline, Telcom
Program Manager
SUMMARY of QUALIFICATIONS Support Account Management, Project Management, Help Desk Management. Application Software Support on UNIX and Windows NT systems. Technical Training, QA, and Technical Writing.
Tags for this Online Resume: Account Manager, Support, Training, Technical Support, Recruiting, Technical Lead, Troubleshooting, Applications, Teacher, Call Center Supervisor, Pre Sales, Project Management, Research and Development Technical Coordinator, Helpdesk
Supervisor
Summary Proven and driven leader with 13 plus years in management roles. Experience includes operations, mortgage underwriting, collection, customer service, unsecured lending, anti-money laundering, credit acquisition, business lending, training and coaching, compliance, performance management, and risk prevention. A professional with exceptional skills in leadership, people management, revenue generation, customer service...
Tags for this Online Resume: Manager, Performance Management, Human Resource, Leader, Team Work, Compliance, Training, Customer Service, sheets, Coaching
Supervisor - 10 Years of Experience - Near 77090
Just Corp Houston Texas Quality Adherence etc.) Productivity * Investigates and prepares findings to complaints from customers Public Utility Commission and management * Works with every level of management and culture issues with a special emphasis on alignment developing accountability and leadership at the employee and front-line management levels * Consistently transforms organizations into high-performance result-orien...
Tags for this Online Resume: Management, Call Center, Complaints, Financial, Financial Statements, Billing, AVAYA, Cash Flow, Cisco, Cisco Routers, Call Center Supervisor, International Management Consultant, Operations Risk Analyst, Team Manager
Network Administrator - 14 Years of Experience - Near 73505
Summary of Qualifications Bilingual information technology professional with the ability to analyze and resolve complex computer networking problems and clearly explain the resolution process to technical and non-technical staff. Hard working, detail oriented, committed to learning new technology. Excellent customer service skills developed through call center experience. Passion for learning new or existing technologies, h...
Tags for this Online Resume: National Security, Network Security, Networking, Performance Tuning, Physical Security, Router, Router Configuration, Routers, Security, Services
Executive Assistant - 15 Years of Experience - Near 45013
Summary: Accomplished Specialist with over 15 years of acquired experience in Administrative and Leadership positions in manufacturing, sales, health insurance, and customer service. Specialized in working with people to surpass expected results. Analysis & Reporting Call Center Supervisor Executive Support Analytical Train/Coach Account Management Strategic Planning Team Building Customer Service Flexibility Leadership Mot...
Tags for this Online Resume: Account Management, Administrative Assistant, Call Center, Customer Service, Health Insurance, HR, Human Resources, Insurance, Leadership, Management
Telecommunications Specialist; Operations Specialist
Seasoned voice communications specialist, call center supervisor and operations manager with over 25 years of administrative and management experience and a record of key accomplishments in many areas.
Tags for this Online Resume: Project Management, Documentation/Training, Management/Supervision, Customer Service Excellence, Problem Resolution, Vendor relations
Medical & Health Services Manager - 18 Years of Experience - Near 89141
SKILLS SUMMARY * Provider Relations and Liaison * Trainer, Presenter, Speaker * Medicaid, Medicare Advantage, Dual Eligible * Network Management, Development, and Recruitment collaboration with Regional Teams * P4P, PPO, POS, Managed Care, Medicaid, and Medicare contracting * Ancillary, Physician/Medical Group, and Facility contract administration * Complex issue resolution * HIPAA, NCQA, and CMS Compliance and contracting ...
Tags for this Online Resume: AR, Accounts Receivable, Compliance, Corrective Actions, Field Work, Financial Services, Medicare, Managed Care, Healthcare Exchange, Medicare Advantage, Medicaid Managed Care, Project Management, Provider Contracting
Customer Service Manager - 20 Years of Experience - Near 75146
Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...
Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills, customer service, call center, sales, brand ambassador
Claims Examiner - 12 Years of Experience - Near 23223
Summary: Call center supervisor accomplished in insurance sales, marketing and customer service. Possess exceptional organization, time management and multi-tasking abilities. During my tenure in the industry, I have been promoted from coach to trainer to supervisor, and to project manager with focus on improving performance results. Managed $25M+ in profit through the Umbrella Insurance Product promotion. Created and led s...
Tags for this Online Resume: Audit, Business Plan, Management, Customer Service, Payroll, Retention, Benefits, Insurance, Insurance Sales, Sales
