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Online Resumes with "Call center supervisor"
Customer Service Representative - 16 Years of Experience - Near 10552
I am very flexible in the customer service/call center environment where my experience includes call center representative, call center trainer, and call center supervisor. I can work in the
Tags for this Online Resume: experience, listening , communicatiois, telephone, chat, emae, Call Center, Quality, Quality Assurance, Quality Control, Microsoft, Microsoft Office, Customer Service, Billing, Complaints, Credit Card, Email, Corporate Training, Data Entry
Administrative Services Manager - 10 Years of Experience - Near 95409
Professional Summary More than nine years' experience as a Call Center Service Operations Supervisor with HR and Recruiting experience. Innovative Service Supervisor who effectively executes process change to improve operational efficiency. Ten years' experience as a Financial Aid Counselor and Student Services Representative Experienced legal representative for over 30 court proceedings filled against American Home Shield....
Tags for this Online Resume: customer service, Managment, Customer Relations, HR, Coach, Recruiter, AR, Financial, Financial Aid, Insurance, Insurance Claims, Call Center, Compensation, Human Resources
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Call Center Manager, Tampa Florida
Tags for this Online Resume: loss mitigation manager, collections manager, call center manager, loss mitigation supervisor, collections supervisor, call center supervisor
Supervisor - 10 Years of Experience - Near 30311
Proactive strategic planner and operations leader with 10+ years of success driving measurable improvements in operational performance, productivity, and customer service within fast-paced, high-volume call center environments
Tags for this Online Resume: call center manager, call center supervisor, team lead
Telecommunication Supervisor
Tags for this Online Resume: Management, Call Center Supervisor, Trainer, Quality Analyst, Absence Administrator, Payroll, Management, Call Center, Documentation, Business Management, Customer Relationship Management, Customer Service, Payroll, Quality
SALES MANAGER, EXECUTIVE BILINGUAL SECRETARY, CALL CENTER SUPERVISOR, EVENT SPECIALIST.
Over 8 years of experience in customer service field Effective communicator, attentive listener, patient and diplomatic Highly skilled in representing employer intelligently, and professionally Speak four languages (English, Spanish, French and Hungarian) Sincerely enjoy with people, in person and over the phone Very good sense of humor
Tags for this Online Resume: 5 LANGUAGE SPEAKER, STUDIED IN CHILE, BILINGUAL EXECUTIVE ASS., TRANSLATOR, HOSPITALITY TECHNICIAN, EVENT SPECIALIST
Customer Service Supervisor
Tags for this Online Resume: Call Center Supervisor, Customer Service Supervisor, Call Center Support
Director of Customer Care
Seeking an Executive level Operations Position that will add value by virtue of managing top line revenue, while also effectively changing the landscape of cost through effective margin analysis. The ideal position will provide opportunities to inspire through leadership and direct strategic support to multiple departments, through sales, technical support, customer service and vendor relationships.
Ideal Companies: Sprint, Verizon, Amazon, Cerner, HCA Midwest Health Systems, Time Warner, Direct TV, Garmin
Tags for this Online Resume: SAP, Oracle, IEX, Organizational Leadership, Strategic Planning, Budgeting, Multisite Call Center Operations, Nice Systems, Service Delivery Transformation, Virtual and Remote Leadership, Outsourcing, Vendor Management, Offshoring, Continuous Process Improvement, Vendor Relationship Management, Chat, Email Response Management, WFM Forecasting, RFP Process, Compliance, HR, E-Commerce
Technical Business Analyst - Near 92103
Tags for this Online Resume: Quality, Quality Assurance, Quality Control, Business Analysis, Business Analyst, Connectivity, Debugging, Document Management, JIRA
Assistant Manager - 10 Years of Experience - Near 23452
Tags for this Online Resume: Programming, Sales, Voice, Voice Recognition, Customer Service, Scheduling, Call Center, Training, Networking, Budgeting
Quality Manager - 11 Years of Experience - Near 53226
PROFESSIONAL SUMMARY Telephone Service - Earned highest marks for customer satisfaction, company-wide. Customer Service Manager experienced with all facets of the hiring, training, coaching and development processes of Call Center Supervisor. Call Center supervisor with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette. Customer Service Manager with ...
Tags for this Online Resume: Customer Service, Accounting, Accounts Payable, Accounts Receivable, Accruals, Administrative Tasks, Complaints, Facilitator, General Ledger, Past Due Accounts
