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Online Resumes with "Call center executive"



Realtor Extraordinarre

Ideal Companies: Coldwell Banker, Keller Williams

Tags for this Online Resume: Realtor, Customer Service Management, Call Center Executive

Vice President-25 years experience-Call Center

I would like the opportunity to make a positive contribution through my experience and skills. In addition to running individual and multiple call center operations, I bring experience with financial forecasting and budgeting, setting up and running workforce management teams, running training and quality teams, long term strategic planning, and performance management through measuring individual and department goals. It a...

Tags for this Online Resume: Call Center Executive, Quality Assurance, Customer Service Leader, Workforce Management, Call Center Start up, Call Center Customer Service

Senior Call Center Executive - 20 years experince

To add my expertise to an organization that needs a take charge individual will experience across multiple sales and customer service platforms,

Director/VP Operations/Fullfillment/Call Center

A challenging position to utilize my 15 years of operational/fulfillment experience, staff utilization, team building, analytical and professional skills. Use my extensive customer relationship management, strategic, expense management and auditing protocol experience to gain market share and profitability.

Tags for this Online Resume: Call center executive, Project Manager, Client Relations, Account Executive, Performance management, Process management

Call Center Professional

Team Leadership & Process Management Professional with over 20 years’ experience directing all aspects of contact center operations. Proven success in accomplishing key operating metrics through selecting & developing high energy and results-oriented teams. Ability to implement best practices due to extensive leadership experience in airline, car rental, hospitality and healthcare industries. Known for high energy, flexi...

Tags for this Online Resume: call center executive, turnaround experience, inspiring team leadership, employee relations, building positive cultures, Improving office performance

Call Center Executive Leader | Training Design & Development | 10 Years

As an Operations Vice President for national sales & marketing company, I have collaborated and worked from the ground levels of marketing, inside sales, customer service and inbound call center operations. An entrepreneurial focus with a goal of leading a small business in the multi-functional approach of strategic planning, implementation and solutions. I build strong teams while getting continuous expanding my own pers...

Tags for this Online Resume: Training, Call Center, Management, Entrepreneur, Operations , Customer Service, Workforce Management WFM, Onboarding, E-Learning

Call Center Executive (customer service/credit)

Key leader in planning and executing turnarounds in the most demanding environments. Excel in tackling challenges and mastering operations, credit and collections, finance and information systems problems in industries as varied as retail, consumer services and B2B. You will find me to be flexible, innovative and willing to tackle the toughest of challenges with energy and purpose. Ideal fit for turnaround and startup organ...

Tags for this Online Resume: Call Center, Customer Service, Credit, Collections, Automation, Team Building

Customer Service Manager - 20 Years of Experience - Near 37920

Dynamic, results-oriented Senior Call Center Executive with over 20-year’s call center operations leadership and management experience. Proven success in: * Cost Reduction * Revenue Generation * Service Level Improvement * Quality Improvement * Call Deflection * Productivity Improvement A strategic planner, highly effective in managing P&L responsibilities, specific budgets and challenging service levels – with a track r...

Tags for this Online Resume: Knoxville, Growth, Quality Improvement, Call Deflection, Voice of the Customer, Productivity Imporvement, Revenue Generation, SalesForce

Customer Service Manager - 20 Years of Experience - Near 35022

Sales and Call Center Executive with over 23 years of call center and customer service experience including recruitment and retention, conflict resolution, change management, and employee relations. Proven experience collaborating with senior management to conduct strategic planning in order to support and further corporate goals. Possess broad knowledge of human resources, call center management and training and facilita...

Tags for this Online Resume: Professionalism, Leadership, Training Specialist, Customer Service Skills, Supervisory Experience, Management, Chef, Policies and Procedures, HR, Human Resources

Executive Recruiter - 6 Years of Experience - Near 85013

QUALIFICATIONS * 5 plus years recruiting experience with high volume and agency recruiting exempt and nonexempt as well as corporate experience and training. * Types of Positions: Accountants, Controllers, Tax Managers, Auditors, Staff Accountants, Sr. Accountants, Patient Financial Counselor, Business Managers, Medical Coders and Billers, Supervisors, Medical Managers, Certified Med. Assistants, Data Entry, Administrative,...

Tags for this Online Resume: HR, Human Resources, Management, Marketing Management, Sales, Coaching, Communication Skills, Consulting, HR, Human Resources, Management, Marketing Management, Sales, Coaching, Communication Skills, Consulting

Featured Profile

Call Center Executive | Customer Service | PMO | Process Management | Project Management | Sales | CRM

I am looking for an executive operating role within the consumer services industry. The position will be instrumental in building a world class customer center of excellence group and be a leading force in implementing the latest technologies for seamless omni- channel customer interactions. The role will serve as an advocate for the customer, have a relentless focus on innovative strategic thinking, and manage a team to g...

Tags for this Online Resume: Infrastructure, Call Center, Billing, Human Resources, Integrate, Accounts Receivable, Management, Root Cause Analysis, PMO, CRM, Sales, Customer Service, Salesforce, Project Management, Process Management

Director, Service, Outsourcing, Client Experience - 20 Years of Experience - Near 92630

To work within company that my experience can contribute to a great customer experience, while contributing to the growth and profitability of the company.

Tags for this Online Resume: Global Service, Account Management, Customer Experience, Cost Control, Global Support, Contract management, Vendor Management, Customer Relationship Management, Management, P&L/Budget Management, CRM Management, Support, Strategic Initiatives, Warranty Management, Call Center Operations