CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "Call Management Systems"

Experienced IT/Telephony Manager

I am looking for a job that will challenge me everyday, where I can work with people to help them with their technical issues or help train them. I like to have my hand in many things at once. I did not enjoy DBA work, because I did not have much people interaction.

Ideal Companies: NCR, CBeyond, Koch, Lockheed, Usan, TriServ, AT&T, Verizon, T-Mobile, Siemens.

Tags for this Online Resume: Avaya, IVR, Visio, BES, SAP, SQL, ACD, Active Directory, Cisco VPN, VoIP, Mercom Call Recording, Microsoft Office 2007, CMS Call Management System, Avaya Modular Messaging

Application Support

Customer focused, detail oriented professional with more than 20 years experience in various aspects of the IT industry and call management systems. Self-motivated, organized team player who believes in information sharing to increase efficiencies and motivate team while empowering them to achieve the company objectives.

Avaya Telephony Professional

Telecommunications Professional with over 18 Years Experience in the design, development, implementation, programming, and support of Avaya telephony services and infrastructure related to voice communications.

Tags for this Online Resume: Avaya, Telephony, PBX, Telecom

Proficient Regulatory Compliance Auditor

I am looking to secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the area of regulatory/compliance. A position that utilizes my writing/analytical skills and enables me to make a positive contribution to the organization.

Ideal Companies: GEXA, Exxon-Mobil, MD Anderson, Jefferson Wells, AT&T, TXU, Direct Energy, St. Luke, KPMG LLP, JP Morgan Chase

Tags for this Online Resume: Annual reporting, tariff filing, data requests, contractual reviews, audit, regulatory, compliance, statistical reporting, data analysis, technical writing

Eagle in Leadership

Highly accomplished and results-driven professional with over nine years of I.T. experience possessing superior system support skills. Strong background in new systems installation and administration that increases company profit. Solid track record of consistently exceeding corporate goals through strategic planning, systems administration and project execution with emphasis on: Dialer Systems Management, Systems Support, ...

Ideal Companies: Any company

Accomplished Customer Service Director

Highly experienced professional, offering extensive experience in business development, operations, customer service, marketing, training, and sales. Possess expertise in execution of progressive managerial concepts, and systems, that significantly build productivity, and efficiencies. Accomplishments: • Project owner and lead, in successful implementation and recent upgrade of Automated Call Distribution (ACD), and Qual...

Tags for this Online Resume: Customer Service , Call Center, Project Management

Director Healthcare Call Center, Jackson, MS

I would like to obtain a position that will allow me to analyze healthcare processes regarding claims or call center to ensure they are compliant with the policies that govern the processes. I have experience in analyzing claims and proposing processes that decrease the number of pended claims.

Tags for this Online Resume: Medicare knowledge, Medicaid Knowledge, Federal Insurance Knowledge, Avaya Call Management System, IEX Call Management System, Forecasting

Business Analyst - 20 Years of Experience - Near 75081

Professional Summary Broad product knowledge and strong customer service management experience with hands-on involvement in the telecommunications industry. Versatile background with expertise in Sales, Sales Engineering, Transport Design Engineering, Customer Service, Project Management, Application Support, Call Center Management, Network Operations and Technical Training. Highly motivated enthusiastic customer orientated...

Tags for this Online Resume: Management, Switches, Engineering, Systems Analyst, T1, Documentation, Macro (Predefined Code), Project Management

IT Support Specialist - Denver, CO

PROFILE Highly experienced Systems Analyst and Help Desk Support Professional with a record of developing and supporting solutions incorporating a wide range of applications. Consistently recognized and tasked to improve operating systems using comprehensive Information Technology expertise, with CompTIA A+ certification, with a track record of increasing responsibility and notable success in the creation of information sys...

Ideal Companies: A medium or large company that provides a supportive and good environment to work in.

Tags for this Online Resume: help desk, computer, telephony, Denver, Technical Support, Windows, Windows, Microsoft, Documentation, Microsoft Windows 7, Spiceworks, Telephony

Project Manager - 20 Years of Experience - Near 28210

Summary: * A highly motivated, results-focused Senior Telecom Infrastructure Project Manager with more than 20-year experience in Engineering, Management, Sales and Services as a vendor and customer role alike. * Encompasses strong leadership and successful team-building capabilities combined with excellent technical and project related communication, presentation and customer service skills. Program Management responsibili...

Tags for this Online Resume: Cms, Genesys, Management, Project Management, Support, Call Center, Information Technology, Project Manager, Sales, Firewall

Computer Programmer - 20 Years of Experience - Near 32819

To obtain a position where I can use my passion and 30 years of experience to lead, architect and develop excellent web and client applications. To become a valuable development & leadership resource for a company looking to create world class applications. Overall Experience Summary Extensive experience and references spanning over 30 years with major companies in web and application development, managing overseas resource...

Tags for this Online Resume: Content Management, Management, Microsoft Windows, Stored Procedures, jQuery, N-Tier Architecture, Point Of Sale (Pos), Microsoft .Net, Commissions, Financial, Kendo, MVVM, JQuery, Json, HTML, Entity Framework, sql, javascript, c#, agile, software, html, c++