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Online Resumes with "CALL CENTER "
Senior Call Center Manager - 18+ yrs experience - Telecom, Healthcare & Retail
Manage center which is KPI & Customer Satisfaction driven
Experienced Call Center Manager
Collections Agent
Tags for this Online Resume: Entry Level, Customer Service, Sales Associate , Call Center, Utility Person, Volunteer work, Data Entry
Call Center Supervisor/Customer Service Supervisor
Best in class
IT management professional with success in advancing positions with Hewlett-Packard, including large and small business units. Developed and implemented global projects that improve operating effectiveness and internal and external customer satisfaction. Manage multi site and multi functional projects on time and in budget.
Ideal Companies: Great West, IBM, Shared Technologies, Qwest, Comcast, Federal Gov't
Tags for this Online Resume: Project Management, Business Development, Information Technology, Director
Application Support
Use my extensive experience and broad business knowledge to help an Organization obtain company goals.
Tags for this Online Resume: Support, Analyst, Help Desk, Maintenance, Software Support, call Center
Administrative Services Manager
Utilize my experience in implementing and successfully managing a vendor management office along with having in depth knowledge of all aspects of call center operations within the mortgage servicing and telecommunications industry to add value to the right company.
Client Service Manager Arizona
Tags for this Online Resume: Operations Management, Human Resources, Call Center Management, Staffing and Hiring, Budgets, Forecasting
Hard working Goal Getter
Highly personable Business Professional with over ten years of experience in leadership capabilities, coaching, and call-center operations within the telecommunication industry.
Claims Manager, Support Services Managed Care
Healthcare Call Center Operations professional offering 10 years experience in leading people and building teams. Broad-based experience in Operations, Cost Reduction, Budgeting, Strategic Planning, Avaya Telecommunications and ACD Management. Driven by challenge and rewarded through implementation of key regulatory standards that promoted quality, compliance and productivity. Recognized for the ability to develop stream...
Sales and Marketing Mangement Professional
I have built, coached, and led teams into cohesive award-winning teams that consistently exceed targets. I have implemented strategies and initiatives that streamlined operations; increased sales and decreased costs while improving customer experience, retention and employee satisfaction. Managed a call center and developed scripts and metrics for improved productivity. Developed training, presentations and sales support m...
Tags for this Online Resume: organization skills, proferssional, energetic, trustworthy, public speaking, marketer, goal oriented, organization & business skills , strategic account planning, coaching & skills development expertise, forecast & budget control, forecast & budget control
Administrative Services Manager
Financial Services Manager with over 20 years of experience in the financial industry in the middle/upper management, branch system and call center helping analyze and guide the organization towards short and long term success and profitability. Successfully parlayed leadership/interpersonal skills into proven record of accomplishments.
Tags for this Online Resume: Manager, Sales &Financial Analysis, Client Services, Ad hoc reports, People Management Skills
