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Online Resumes with " Service Delivery Management"



Service Delivery Manager and Operational Manager - 20 Years of Experience - Near 75010

To use my 20+ years of experience to improve and enhance IT support departments and to grow the services offered for a forward looking company.

Tags for this Online Resume: Dallas, SERvice Deliver, Operational Management, Desk SUpport, Data Center

Manager - 20 Years of Experience - Near 76233

With more than 15 years of experience in telecom & IT, I'm a results-driven & motivated team leader with a passion for technological innovation. Analytical & creative, I thrive in high-stress, fast-paced environments where collaboration, requirements gathering, analysis, & solutions development are key. My solutions consistently propel organizations to meet customer service & bottom-line goals. Most recently, I served as t...

Tags for this Online Resume: vendor management, NOC management, project management, transition , P, ITIL, ITSM, SLA

Manager - 10 Years of Experience - Near 85298

Consummate professional with a stellar career across service delivery management, process improvement, customer relationship management, and training/development. Excels in customer service, IT strategy, and deployment/migrations. Hands-on leader with keen insight into identifying and resolving operational issues to maximize workflow.

Tags for this Online Resume: Customer Service, Helpdesk Manager, IT Project Management, SLA, IT Technology, Customer Care, Call Center, Service Delivery

Project Manager - 13 Years of Experience - Near 11510

PROJECT PLANNING AND DELIVERY n TECHNOLOGY IMPLEMENTATIONS n SERVICE DELIVERY MANAGEMENT § Experienced project manager offering success leading all phases of diverse technology projects; PMP, ITIL and Six Sigma Green Belt credentials; Degree in Business Management; and 15 years of Technology Service Management and Leadership. Interface with executive management to plan projects and establish timelines. Tracked burn down,...

Tags for this Online Resume: pmp, itil

Project Manager - 20 Years of Experience - Near 33446

Looking for a Program/Project and/or Service Delivery Management position.

Tags for this Online Resume: PMP, ITIL v3 Foundation, ISO 9000, CMM, Program Management

Highly-technical, Regional IT Service Delivery Manager with ten years of experience in service delivery

Highly-technical, Regional IT Service Delivery Manager with ten years of experience in service delivery leadership seeking a new opportunity. Champion for process improvement and technology solutions optimization. Analytical problem-solver with extensive experience identifying opportunities to meet the challenges of regional IT environments. Strong training and mentoring talent. Open to travel.

Tags for this Online Resume: Project Management , SLA Management , Budget Management , Technology Deployment , Staff Recruitment , Resource Planning , Process Improvement

Data Centre Manager - 15 Years of Experience - Near 75034

With more than 15 years of experience in telecom & IT, I'm a results-driven & motivated team leader with a passion for technological innovation. Analytical & creative, I thrive in high-stress, fast-paced environments where collaboration, requirements gathering, analysis, & solutions development are key. My solutions consistently propel organizations to meet customer service & bottom-line goals. Most recently, I served as t...

Tags for this Online Resume: Team Leadership, Cost Control, Customer Satisfaction, Strategic Planning, Process Improvements, Resource Utilization, Risk Mitigation, Revenue Generation

Featured Profile

Experienced Service Delivery Manager with 20+ years of skills. People manager with external customer support. Performance driven with extensive metrics experience.

Experienced Service Manager bringing management knowledge and a willingness to take on added responsibility to meet deadlines. Enthusiastic team player with a strong work ethic and problem solving skills. Extensive experience in customer service, technical trouble shooting and managing teams to meet specific metrics and goals.

Ideal Companies: IT related businesses or companies with an IT staff that manages the business. Service management or customer service related.

Tags for this Online Resume: Experienced, Hard working, Problem solver, Self-motivated, Team player, Good communicator, Conscientious, Decisive, Dependable

IT Services Manager - 16 Years of Experience - Near 22407

As a seasoned IT Services Director, I have served my employers in many capacities including Program Manager, Service Delivery Manager, Solution Manager, Account Manager, Project Manager as well as Information Technology Instructor. I have focused on sustaining revenue, account growth, customer partnership, service improvement, contract renewal and improving margins. I have an approachable management style and have always...

Tags for this Online Resume: P, Risk Management, Service Level Management, Project Management, Negotiating, Strategic Planning, Customer Retention, Contract Management

Featured Profile

Experienced Professional - Information Technology

To work for a company that places value on experience. A company that can used those talents to improved the operations and satisfaction of its employees and customers.

Tags for this Online Resume: Manager, Director, Project Manager, Information Technology, Account Manager

Project Manager - 20 Years of Experience - Near 27409

Service Delivery Manager Project Management Technical Relation Manager People Leader End User Computing Expert End User / Help desk Trainer Remote Distribution Network Engineer Hardware Testing Application Testing Software Packaging Vendor Management Proven success leader in technology coming up with workable solutions in a team and individual environment. • Proficient problem-solver translating business needs and technic...

Tags for this Online Resume: Service Delivery Manager, People Leader, Project Management, End User Computing Expert, Technical Relation Manager, Vendor Management, Hardware / Software Tester, Network Engineer

General Manager - 15 Years of Experience - Near 97215

Tags for this Online Resume: Service Delivery Manager, Customer Support, Business Process Outsourcing