With more than 15 years of experience in telecom & IT, I'm a results-driven & motivated team leader with a passion for technological innovation. Analytical & creative, I thrive in high-stress, fast-paced environments where collaboration, requirements gathering, analysis, & solutions development are key. My solutions consistently propel organizations to meet customer service & bottom-line goals. Most recently, I served as the ITO Account/Service Delivery Manager for EMEA Managed Services with Hewlett Packard. In this role, I multitask-ed, simultaneously overseeing customer services, technology, vendors, & project management needs. Now, I'm looking for my next challenge and opportunity to blend my IT skills with my passion for business & results. If you're looking for an energetic & focused leader with a robust background in IT & business, connect with me!

Highlights:

• Team Leadership
• Cost Control
• Customer Satisfaction
• Strategic Planning
• Process Improvements
• Resource Utilization
• Risk Mitigation
• Revenue Generation