Highly-technical, Regional IT Service Delivery Manager with ten years of experience in service delivery leadership seeking a new opportunity. Champion for process improvement and technology solutions optimization. Analytical problem-solver with extensive experience identifying opportunities to meet the challenges of regional IT environments. Strong training and mentoring talent. Open to travel.

Highlights:

• Project Management
• SLA Management
• Budget Management
• Technology Deployment
• Staff Recruitment
• Resource Planning
• Process Improvement