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Online Resumes with " Service Delivery Management"
Customer Services, Outsourcing and IT Delivery Operations "Black Belt"
Leader and manager for Outsourcing, Customer Services, and IT Operations delivery with over 24 years with a large global, international Services, Hardware and Software provider. Greatest strengths include managing and leading change through process, organizational and cost improvements tied to business strategies to contribute to the bottom line. Career includes 5+ years in outsourcing services, both leading solutions deve...
Ideal Companies: Scientific Atlanta;Arris;Price Waterhouse;Gartner;Newell-Rubbermaid;Siemens
Tags for this Online Resume: Information Technology, Customer Service, Client Relationship, Services Delivery Management, Account Delivery, Trusted Advisor
strong system admistrator skills
Strong interpersonal skills willing to go the extra mile to get the job done
Ideal Companies: Smud, County or State, Tech Systems, Kaiser, Sutter Health
Tags for this Online Resume: Service Delivery Manager, Technical Team Lead, System Administrator, Lan Administrator
Service Delivery Manager - 9 years client-facing experience
My goal is to return to a Service Delivery Manager position supporting IT outsourcing clients.
Service Delivery Manager
My goal is to continue to use my extensive successful experience in taking clients to the next level of performance using the latest technologies to improve service delivery and financial results.
Tags for this Online Resume: IT, Manager, Customer Service, Process analysis, Needs assessment, Project Manager
Superior Service Delivery Professional
A well rounded IT Service Delivery Professional with an expertise in technical support and helpdesk operations. A persistent, dedicated, and resourceful leader.
Ideal Companies: Administaff, KBR, Hewlett Packard, Flour, Raytheon, Chevron, Texaco, Exxon
Tags for this Online Resume: technical support manager, help desk manager, service delivery manager, implementation, support center, Technical support, helpdesk, training
Service Delivery Manager
Technical and customer facing ownership, products awareness and crisis management responsabilities.
Ideal Companies: Cisco, , Google, , Yahoo, , Microsoft
Tags for this Online Resume: IPCC, Cisco, IP Telephony, VOIP, Microsoft, Application support, SS7, Telco, SIP, H323, SQL, ICM, Unified Communication, CTI
IT Service Delivery Manager (Application Developement)
Account Manager
Energetic, highly motivated business professional with a global service delivery management background. Outstanding leadership ability and creative problem solving skills in both strategic and tactical areas. Record demonstrates the ability to define, implement, train, and sustain service delivery and customer satisfaction in order to help achieve and exceed targeted profitability, growth, and customer retention goals.
CIO/Technology Executive
Results driven, hands on, accomplished Technology leader. Proven track record in large multi-year programs, project management for both infrastructure and application development. Experienced in strategy, planning and developing technology platforms to run high-volume enterprise production operations. A strong background in application development, QA, IT Governance, architecture (network, security, server virtualization a...
Tags for this Online Resume: Architecture, Network, Infrastructure, Security, Data Centre, Application Development
Service Delivery Manager - IT, Helpdesk, CRM
A diverse management professional with over 25 years of experience in service and support; experienced in managing customers, leading resources, achieving business results, and reducing costs. Seeking position where my skills will value add my employer and allow for personal skills growth.
Service Delivery Manager - Hewlett Packard Co, USA
Project Manager
Service Delivery Manager, SAP EP, Project Manager II
Ideal Companies: Cisco, Lucent/Alcatel, Lockheed Martin
Tags for this Online Resume: Project Manager, Service Delivery Manager, Help Desk
