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Online Resumes with " Call Center "
Regional/Multi-Unit Manager - >15 Years of Management Experience - Agile and Scrum Certified
Steady and experienced call center and service delivery manager with skill in training and developing agents to provide increasing levels of customer service. A collaborative manager with passion for working across teams to turn around struggling accounts and raise KPI levels. Excels at finding efficiencies and reducing costs, skilled at using progressive discipline techniques for coaching and motivating, partners with seni...
Tags for this Online Resume: Call Center, Customer Service, Account Management, Integrate, Management, Process Improvements, Training, Agile, Forecasting, Project Management, Team leadership and development
IT Director - 20 Years of Experience - Near 19335
& RESULTS
Tags for this Online Resume: Automation, Infrastructure, Triage, Video, Voice, Call Center, Management, Order Processing, Program Management, Tools, OSS, BSS, Global Delivery, Off Shore, Operations, Production Support, Operations Architecture
Manager - 20 Years of Experience - Near 76028
Qualifications Profile Senior - Level Manager with distinguished career leading productive business operations through comprehensive IT support operations in multicultural and multinational environments. Recognized expertise bridging the technical gap between business users and Global/local technical and non/technical teams. Passionate Leader, skilled at building top-performing technical teams focused on impeccable service ...
Tags for this Online Resume: Metrics, Business Requirements, Call Center, Compensation, J.D. Edwards, Lan/Wan, Local Area Network, SAP, Mentoring, Networking, ERP, CRM, Coaching, Team building, Project Manager, Analitycs, Cisco, Netapp, SCRUM, Agile, VOIP, Microsoft, recruiting, budget, strategy
Training & Development Manager - 10 Years of Experience - Near 57301
CHARLES MASON MACHINIST MATE 2ND CLASS/USN SUBMARINE FORCE
Tags for this Online Resume: Scheduling, Call Center, Trainer, HVAC, Seattle Area, Safety, Communication, Technical Support
Project Manager - 20 Years of Experience - Near 44035
Experienced with Oracle ERP, PeopleSoft ERP and Lawson ERP Systems * For Victor Machines, directed conversion from Mozilla Thunderbird to IBM's Lotus Notes. * For BP/Amoco, directed work on a high level project with development teams in 7 countries. Project was completed on-time, within budget and with high quality. * Highly skilled with communicating properly with business staff and executives as well as effective communic...
Tags for this Online Resume: Management, Consulting, Call Center, Credit Card, Leadership, Middleware, Web, Project Management, Project Manager, Senior Project Manager
Project Manager
A position that can leverage my experience managing large, complex IT environments that require adherence to process while building excellent customer partnerships and strong internal teams. - Project Design and Management - IT Infrastructure Deployment - Issue Management and Mitigation - Proactive Client Relationships - Large IT Project Deployment - Budget Creation and Management - Process Creation and Documentation - Chan...
Tags for this Online Resume: Data Center Services, Services, Itil, Project Management, Project Manager, Customer Relationship Management, Documentation, Infrastructure, Inside Sales, Professional Services
Administrative Assistant - 12 Years of Experience - Near 75149
Obtain a position which offers an opportunity to demonstrate commitment to service, growth and progress work in a team environment which provides resources to enhance, develop and improve characteristics leading to continued success.
Tags for this Online Resume: Customer Service, Payroll, Accounts Payable, Sales, Billing, Call Center, Citrix, Forecasting, Inventory, Inventory Control
Database Administrator - 20 Years of Experience - Near 08904
Tags for this Online Resume: Essbase (Datawarehouse Db, Web, Budgeting, Business Intelligence, Business Objects, Call Center, Consulting, Ecommerce, FIN, Financial
Customer Service Manager - 20 Years of Experience - Near 77099
Professional Summary The objective is to provide the highest level of knowledge, expertise, discretion and integrity in the specialized art of speaking and effectively communicating with individuals. Experienced Administrative Director, professional with strong leadership and relationship building skills. The ultimate goal is to lead and motivate change in an ever changing environment.
Tags for this Online Resume: Logistics, Team Player, Call Center, Customer Service, Leadership, Management, Negotiation Skills, Property Management, Property Tax, Real Estate
Contact Center and Unified Communication Senior Consultant - 12 Years of Experience - Utah
Professional Summary Over 12 years of international experience in Unified Communications and Contact Center field. Result-oriented professional is recognized for his commitment, expert technical background, communications skill and fast learning ability. Accustomed to working under pressure, with multiple projects simultaneously and short deadlines. Main skills/experience include: * Project Management * Customer Experience ...
Tags for this Online Resume: Computer Telephony Integration (CTI), Desktop Computer, Integrate, Interactive Voice Response, Professional Services, Services, Voice, Software, Software Development, ACD, Contact Center, Unified Communications, Avaya, Agile, Scrum, SIP, SOA, SaaS, Call Center
Customer Service Supervisor
Tags for this Online Resume: Back Office, Billing, Call Center, Management, Process Improvements, Publishing, AVAYA, Microsoft, Microsoft Excel, Microsoft Office
Non-retail Sales Supervisor
Tags for this Online Resume: Management, Advertising, Call Center, Customer Relationship Management, Complaints, Forecasting, Sales, Sales Support, Support, Technical Support