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Workforce Manager

I'm currently seeking for Workforce Manager position. I am a manager with profound experience in Workforce planning, scheduling, real time management; reporting and analysis for call center production; identifying potential issues and solutions; reviewing gap between performance and goals; identifying opportunities in production to meet financial goals; building and keeping good client relations; developing process to manage production across multiple lines of business and multiple locations

Executive Director -High Performance

Self-driven executive with proven leadership, management, marketing, sales, business continuity and customer service experience.

Director - 19 Years of Experience - Near 64082

Business & Market Analytics * Strategy * Consumer Insights & Research * Comms/Media Planning Top-level, hands-on marketing strategist and analytics leader, who creates positive change and engagement by uncovering & acting on marketplace insights. Driving top line growth and cultivating bottom line performance through development and implementation of creative marketing strategy that maximize consumer response and optimized trade programs. Communicates effectively with stakeholders by utilizi...

Customer Service Supervisor - 15 Years of Experience - Near 32828

I am an experienced customer service/call center manager with proven success in employee benefits, insurance, health care, and real estate environments. Below is a sampling of highlights from my resume that demonstrate the overall value I can leverage to advance [Company Name]’s mission: Strong ability to lead teams that meet and exceed company goals and expectations. Demonstrated skills in developing and implementing processes and procedures that increase efficiencies. Expertise in...

Chief Operations Officer - 20 Years of Experience - Near 29577

MAJOR ACCOMPLISHMENTS: * Recovery of D&M Diesel Repair's near bankruptcy status to consistent growth and revenue attainment in less than 2 years *2011 * Record sales growth of smallest Polaris Industries Watercraft Dealship in the Tri-State area, to #7 globally in less than 4 years *2002 * Acquisition of power sports company and re-establishment of presence as an entrepreneur within the Tri-State area *1999 SKILLS/STRENGTHS: Strong Work Ethic - Quality Team Building, Management and Motivation...

District Manager

Build a great team that I care about having them making them money and WIN. I believe the most important asset in a company are the people and I want to hire to the right people to help make that organization win.