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Featured Online Resumes

CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia...

Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

Collections/Special Assets Portfolio Manager, Certified Fraud Examiner, Banking Center Commercial Lender

A Certified Fraud Examiner well versed in guiding bankruptcy and foreclosure servicing operations for distressed portfolios, interfacing extensively with attorneys, federal law enforcement officials and other legal representatives. Proficient in managing collection and special asset processes, including loan modifications, foreclosure presales, bankruptcies, short sales, REO/property preservation, and default analysis. Strong background in directing a wide range of bank institutional functio...

Ideal Companies: Commercial Banks, Servicing Companies nationswide
Tags: Customer Service, Special Assets Manager, Bankruptcy/Foreclosure Portfolio Manager, Collection Department Manager, Certified Fraud Examiner, Process Improvement, Negotiations, Team Leadership/Motivation, Workflow Management, Product Marketing, Client Relations, Loan Modifications, Public Relations, Financial Analysis, Loss Mitigation, Problem Solving, Analytic/Strategic, Performance Management, Strong Interpersonal Skills, Shareholder Relations, Distressed Portfolios, Commercial Lending, Real Estate Lending, Consumer Lending, Loan Review

Director of Operations, Boston

Operations and Human Resource professional with 8 years of experience in the Student Loan industry. I am looking for a position that will be challenging and exciting in a high energy environment.

Tags: Event Planning, Manager, Boston, New York CIty, Human Resources, Problem Solver, Director, Operations, Project Coordinator, Event Planner

Regional Sales Director

I am an extremely capable sales professional with proven strategic and tactical account management skills to open new accounts and develop relationships for repeat business. I have a strong ability to recognize clients' needs and evaluate alternatives to ensure their satisfaction and win their business trust. I can provide outstanding personal and professional references, which will attest to my reputation as a highly motivated self-starter with boundless energy and enthusiasm.

Ideal Companies: Compuware, Ceridian, Cerner, Epic, , GE Healthcare, CA, BMC, Dell, IBM, Hyland,
Tags: Healthcare, CRM, Storage, Application Testing and Development, EMR

Executive Administrator

I have extensive Revenue Cycle Management experience in multiple healthcare settings. I have experienced from the ground up to Executive decision making in healthcare operations and revenue cycle management.

Tags: Healthcare Executive, Multi-Site Management, HIPAA Expertise, Revenue Cycle Expert, Meaningful Use, Lean

Network Security Engineer

To work both LAN & WAN projects involving routers, switches, and firewalls. DEGREES/CERTIFICATIONS: * Cisco Certified Internetworking Expert (C.C.I.E.) Written * Cisco Call Manager MCS Boot Camp * Advanced AVVID Troubleshooting & PBX Integration Boot Camp * Cisco Certified Network Professional (C.C.N.P.) * Cisco Certified Network Associate (C.C.N.A.) * Palo Alto Accredited Configuration Engineer (A.C.E ) * Microsoft Certified Systems Engineer + Internet (MCSE + I) * Certified Banyan Engineer ...

Tags: Banyan, Unix, Bridges, Ethernet, HP, HP 3000, Local Area Network, Networking, Pbx, Operating Systems

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