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Quality Assurance Analyst - 2 Years of Experience

2014 YEAR END REVIEW TO MY MANAGER Data Integrity There are issues with the data in our core systems that affect reporting, projections, and statistics, etc. I was a key part of this initiative by workin on approximately 1,200 accounts within multiple data sets: draft accounts, credit cards, mortgages, brokerage, etc. Each account required assessing the issues, finding what system fixes needed to be made, and implementing a plan for each. The review process included: cross referencing th...

senior credit analyst-12 years experience-New York City

Epidemiology Research Associate

Customer Support, Solutions and Engagement Manager

Seeking a career with a company that requires a solid management professional with over a decade leading Customer Service and Support Operations driving account maintenance, problem-solving and trouble-shooting, staff support, and planning / implementing proactive procedures and systems to address and ultimately avoid problems. Proven successes managing and motivating service staff while bolstering accuracy and efficiency through continuous process improvement. Increase revenue, maintain extr...

Director of Logistics - 12 Years of Experience

I looking for a company that I can add value, opportunities for growth and advancement.

Customer Service Representative - 11 Years of Experience

Grow and manage with a company and also being able to be promoted to higher positions.