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Featured Online Resumes

Communications - 20 Years of Experience - Near 60660

Tags: Integrate, Messaging, Communications, Intranet, Publications, Management, Media Relations, Social Media, Advertising, Marketing Management

Operations - 10 Years of Experience - Near 33176

journalist 20+ yrs wants team building - ATL / nonprofit direct lvl

Tags: Networking, Project Management, Project Manager, Diversity, HR, Hub, Human Resources, Lotus Notes/Domino, Management, Merchandising

Program Financial Management / Program Management

Consulting/contract position. I am considered an expert in Program Financial Management, Earned Value Management Systems and Program/Project Management. I successfully managed teams on major programs including Foreign Military Sales, Direct Commercial Sales and US government Department of Defense programs. My goal at this time is to leverage my thirty eight year career working on Defense Electronic Programs —as well as exceptional management leadership skills, that over time have resulted i...

Ideal Companies: Lookheed Martin, Raytheon, Northrup Grumman, Harris, Booz Allen, SAIC, Federal Government, Department of Defense.
Tags: Contracts management, Program Financial Management, Earned Value Management, Project Management, Financials, Accounting, Weapons, Defense, Pricing, Electronics

Nonprofit Executive

“To grow in a progressive organization as a nonprofit executive where the blend of my experience and enhanced management and leadership skills can help in advancing the mission of the company. I would like to exploit my potential and sense of obligation for the benefit of the organization.

Ideal Companies: Coke, Lowes, Google, Meyer Foundation, George Washington University, Smithsonian
Tags: fundraising, strategic planning, fiscal management, collaboration, leadership, donor cultivation, operations, communications, public specking, visionary, governance

CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia...

Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

System support management for Operations with focus on workflow, imaging, process management

To increase customer satisfaction through innovative and strategic solutions that add value to their operations.

Ideal Companies: RedHat
Tags: SDLC, Workflow, Process Design, Lean, Agile

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