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Featured Online Resumes
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
Professional Retail ManagerTo learn the various levels of operations that will keep any business running smoothly through proper training and day to day on hand experience. My goals for the future are not just to do well but to excel in every aspect of the job and to one day reach an upper managerial position. Tags: Complaints, Financial, Financial Management, Management, Policies and Procedures, Pricing, Inventory, Communications, Strategic Initiatives, Telecommunications |
Chief Operations Officer - 15 Years of Experience - Near 07470SUMMARY Senior executive with significant experience enabling aggressive corporate growth and performance through the skillful analysis, development, enhancement, and orchestration of HR, Operations, and IT solutions. Expertly command alignment of programs and initiatives with strategic business direction. Reputable for improving staffing retention while reducing expenditures through the skillful allocation of human and material resources. Areas of expertise: Building Business Partnerships Or... Tags: Benefits, Leadership, Management, Drafting, Human Resources, Business Development, Forecasting, Recruiting, Welfare Benefits, HR |
Creative Sales ProfessionalSuccess in sales and management usually boils down to "Service". I am a team player, dedicated to a win-win sales philosophy Tags: Outside Sales, Account Representative, Manager, Counselor |
Program Director - Information Technology / TelecommunicationsI am a Director of IT program delivery and telecom operations (billing, revenue assurance, data quality, performance measurement and reporting) Tags: Program Director, Telecommunications, SDLC, Revenue Assurance, Billing, Data Quality |
