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TERRI C

WAN, TCP/IP • Detail oriented, strong analytical, reasoning and organizational skills, excellent verbal and written communications skills. • Ability to establish and maintain effective work relationships with all levels of personnel both internally: e

Occupation:

Provisioners

Location:

Canoga Park, CA

Education Level:

High School/GED

Will Relocate:

YES

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Looking for a company that will provide stable environment and will benefit from my years of experience and skills

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TYPE TITLE URL DESCRIPTION

Website Networking media url Cisco UCC

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Highlights:

28yrs in Telecommunications industry teamplayer, dedicated and respectful individual love what I do and very knowledgeable in variety of Telecom aspects

Companies I like:

NBC universal

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Submit, track document circuit orders, ASR, LSR, disconnect orders, moves, changes utilize LEC- (Local Exchange Carrier) portals, internal and external systems. • Manage Milestones and carrier issues to ensure order completion, within established time sensitive intervals. • Provide administrative support, follow-up, phone calls, emails, reporting and documentation for Facilities Engineering group. • Track and document incoming circuit information id’s, order numbers against engineering design. • Escalate with carriers to get status on T1, T3, EoC, Fiber, OC order status facility completion • Resolve LEC Engineering and ordering disputes, resubmit, sup orders for FOC. • Use of various carrier provisioning and billing systems submit orders ILEC, LEC, RBOC vendor systems. • Update TelePacific billing platform complete milestones of all submitted, pending orders. • Follow up on pending orders via internal and external order management tracking systems • Provide status to internal departments by thoroughly researching and addressing ASR, LSR discrepancies. • Record all provisioning activities for Facilities Engineering group. • Using TPAC design system build, configure circuits for TelePacific products and services • Able to navigate thru Toolbar/ATT, Verigate, LEX. ATT/Access Ordering, Verizon systems, Global Crossing Time Warner, Cox, Comcast for PV, SIP orders. • Knowledgeable in 800 reservations, routing and activating, LNP number portability, assigning DID’S, basic knowledge of SIP/cisco Man
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