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Manager - 20 Years of Experience - Near 08753

Business Analyst

Chief Executive Officer - 20 Years of Experience - Near 30040

Forward-thinking and highly accomplished executive, offering career-long expertise in all facets of management consulting, IT services, and business process outsourcing. Leverage in-depth leadership skills in performing full life cycle management toward the timely completion of highly complex projects. Demonstrate solid expertise in scope development, project design and execution, and budget control and allocation. Exemplify effectiveness in leading and collaborating with cross-disciplinary p...

Project Manager - 20 Years of Experience - Near 14569

PROFESSIONAL SUMMARY PROFESSIONAL SUMMARY Technical Project Manager with over twenty years of progressive leadership experience developing, testing, and implementing high visibility projects. My project management career centers on multi-national, corporate wide initiatives involving the general ledger and regulatory reporting requirements for HSBC Bank. PROFESSIONAL SUMMARY Technical Project Manager with over twenty years of progressive leadership experience developing, testing, and implemen...

CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia...

Call Center Director

DIRECTOR Highly motivated, results-oriented, assertive individual with a successful history of personnel and project management, performance, productivity, and process improvement. Success driven professional with a track record of promotion, continually meeting / exceeding productivity and operational goals, and maximizing productivity in both a nonprofit and for-profit environment. Highly competent in professional product delivery with a focus on client care, positive bottom line impa...